Teclado desconfigurado / Posible virus

ivan_chalan · 14 Mayo, 2020 04:38


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   C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gomekmidlodglbbmalcneegieacbdmki\023097.ldb (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gomekmidlodglbbmalcneegieacbdmki\CURRENT (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gomekmidlodglbbmalcneegieacbdmki\LOCK (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gomekmidlodglbbmalcneegieacbdmki\LOG (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gomekmidlodglbbmalcneegieacbdmki\LOG.old (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\gomekmidlodglbbmalcneegieacbdmki\MANIFEST-000001 (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\AppData\Roaming\Mozilla\Firefox\Profiles\72j2pmrq.default-1542499827683\extensions\[email protected] (Avast.SafePrice) -> Deleted
   C:\Users\Gabriela\AppData\Roaming\Mozilla\Firefox\Profiles\72j2pmrq.default-1542499827683\extensions\[email protected] (Avast.OnlineSecurity) -> Deleted
   C:\Users\Gabriela\Desktop\JRT.exe (App/NirCmd-Gen) -> Deleted
      Size . . . . . . . : 1.790.024 bytes
      Age  . . . . . . . : 1.3 days (2020-05-12 13:07:13)
      Entropy  . . . . . : 8.0
      SHA-256  . . . . . : 2000ACF98EF0AC1A2D75C91586B5F30A2BC3ECE6E92388B324614C93A0645CF5
      RSA Key Size . . . : 2048
      Authenticode . . . : Valid
      Fuzzy  . . . . . . : 9.0
      Forensic Cluster
         -27.9s C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\001556.ldb
         -27.2s C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\001557.log
         -27.2s C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\MANIFEST-001555
         -25.0s C:\Users\Gabriela\Desktop\JRT.exe
         -22.7s C:\Users\Gabriela\AppData\Local\Google\Chrome\User Data\Default\Code Cache\js\00741d75a836ab10_0

   HKLM\SOFTWARE\Classes\Prod.cap\ (Claro) -> Deleted
   HKLM\SOFTWARE\Classes\Software.OneClickProcessLauncherMachine.1.0\ (BoxoreOU) -> Deleted
   HKLM\SOFTWARE\Classes\Software.OneClickProcessLauncherMachine\ (BoxoreOU) -> Deleted
   HKLM\SOFTWARE\Classes\speedupmypc\ (SpeedUpMyPC) -> Deleted
   HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}\ (RegClean Pro) -> Deleted
   HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{CE596481-1607-4A7A-9482-0A899E0193D0}\ (Nero TuneItUp) -> Deleted
   HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}\ (MyStart) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Babylon\ (Babylon) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Conduit\ (Conduit) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\ActiveX Compatibility\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}\ (CouponBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}\ (MyStart) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\ApnStub_RASAPI32\ (AskBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\ApnStub_RASMANCS\ (AskBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\APNToolbarInstaller_RASAPI32\ (AskBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\APNToolbarInstaller_RASMANCS\ (AskBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASAPI32\ (AskBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\AskPartnerCobrandingTool_RASMANCS\ (AskBar) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\bundlesweetimsetup_RASAPI32\ (Sweetpacks) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\bundlesweetimsetup_RASMANCS\ (Sweetpacks) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\conduitinstaller_RASAPI32\ (Conduit) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\conduitinstaller_RASMANCS\ (Conduit) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\DomaIQ10_RASAPI32\ (DomalQ) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\DomaIQ10_RASMANCS\ (DomalQ) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\systweakasp_RASAPI32\ (AdvSysProtector) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\systweakasp_RASMANCS\ (AdvSysProtector) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\VOPackage_RASAPI32\ (VOPackage) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\VOPackage_RASMANCS\ (VOPackage) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\simplitec\ (Simplitec) -> Deleted
   HKLM\SOFTWARE\Wow6432Node\simplitec\nero_tuneitup\ (Nero TuneItUp)

JavierHF · 14 Mayo, 2020 14:48

Hola.

El antivirus de AVAST que tienes instalado de donde lo descargaste en su momento…??

Este problema que tienes desde cuando te ocurre, instalaste algo anteriormente al problema o hiciste algún cambio en windows…??

ivan_chalan · 14 Mayo, 2020 15:18

Hola, la verdad no sé exactamente porque no lo puse yo el antivirus y lo tiene hace bastante tiempo.

El problema de las teclas se dio el día que inicié el tema en el foro hace 3 días. Intencionalmente no se instaló ni se hizo ningún cambio en la computadora. Lo que si detecto hace ya bastante tiempo es que tarda más de lo que debería en iniciarse para mi gusto, y suele tardar también en conectarse a internet.

Ahora inició normalmente la computadora y me pasa lo mismo que en el modo seguro, ya las teclas que fallaban directamente no funcionan.

JavierHF · 14 Mayo, 2020 16:53

Hola.

Y has tenido alguna caída de líquidos u objetos en el teclado…??

Este equipo tiene unos nueve años de vida/fabricación…??

ivan_chalan · 14 Mayo, 2020 17:31

No, no tuvo nada sobre el teclado. El teclado original fue reemplazado por otro original porque le había caído agua del departamento de arriba, pero esto sucedió hace 5 años.

Si, efectivamente el equipo tiene 9 o 10 años.

La verdad que pensé en un virus porque al conectar un teclado usb tampoco funcionaba de manera correcta. Puede ser un problema de hardware? O que no sea el teclado sino algún componente que haga funcionar al teclado y al mouse que esté fallando?

JavierHF · 14 Mayo, 2020 17:41

Efectivamente puede ser fallo de algún componente por ej. de la placa base que afecte al funcionamiento de teclado o ratón.

De todas maneras vamos a realizar algunas verificaciones más para NO dejar nada sin hacer.

Ahora usa las indicaciones que se dan aquí Manual de Eset Online Scanner, y nos pones el informe al finalizar.

Saludos.

ivan_chalan · 14 Mayo, 2020 21:30

Paso el informe, no me pidió reiniciar.

14/05/2020 18:24:22 p.m.
Archivos explorados: 387078
Archivos detectados: 6
Archivos desinfectados: 4
Tiempo total de exploración 02:49:37
Estado de la exploración: Finalizado
C:\AdwCleaner\Quarantine\v1\20200512.145516\2\iwin games\iWinGamesHookIE.dll#79C71A5C54229F0E	una variante de Win32/iWin.A aplicación potencialmente no deseada	desinfectado por eliminación

C:\AdwCleaner\Quarantine\v1\20200512.145516\27\Ask\APN-Stub\ATU2\APNIC.dll#D8EAF06B2EDD0521	una variante de Win32/Bundled.Toolbar.Ask aplicación potencialmente no segura	desinfectado por eliminación

C:\Program Files\AVAST Software\Avast\setup\aswOfferTool.exe	Win32/Bundled.Toolbar.Google.D aplicación potencialmente no segura	error al eliminando (Acceso denegado)

C:\Program Files\AVAST Software\Avast\setup\offertool_x64_ais-961.vpx	Win32/Bundled.Toolbar.Google.D aplicación potencialmente no segura	error al eliminando (Acceso denegado)

C:\windows\AutoKMS\AutoKMS.exe	MSIL/HackKMS.A aplicación potencialmente no segura	desinfectado por eliminación

C:\windows\KMSEmulator.exe	Win32/HackKMS.A aplicación potencialmente no segura	desinfectado por eliminación

JavierHF · 14 Mayo, 2020 21:58

Hola.

REINICIA el equipo y despues de hacerlo vas a desinstalar el antivirus de AVAST que tienes y que YA llevamos DOS herramientas que lo están sacando con infecciones.

Para hacerlo de forma correcta debes usar la Herramientas de desinstalación de Antivirus, AntiSpyware y Firewall , especifica que encontraras en el enlace.

Una vez hayas eliminado REINICIAS el equipo y compruebas resultados.

De momento estarás sin antivirus por lo tanto procura NO entrar en sitios extraños y/o solo hazlo en el nuestro para ir dándote pasos.

Saludos.

ivan_chalan · 14 Mayo, 2020 22:51

Javier, ya desinstalé el antivirus siguiendo los pasos. No tuve cambios en el problema.

Hay alguna manera simple de detectar si lo que está fallando es el hardware en alguno de sus componentes? Ya que veo que por el lado de los posibles virus no estaría funcionando

JavierHF · 15 Mayo, 2020 15:21

Hola.

Ya te comente que puede ser problema de hardware, y una manera de saberlo o poder al menos intentarlo seria usando un LiveCd de alguna distribución de Linux para ver SI tienes el mismo comportamiento.

Pero antes de meternos en hacer esos pasos y de buscar esas alternativas quiero que verifiquemos SI puede ser algo del sistema operativo que este dañado, prueba lo siguiente:

1.- Botón de Inicio >>> escribes CMD >>> Botón derecho sobre él y >>> Ejecutar como Administrador.

En la consola que se abre escribe tal cual el siguiente comando:

sfc/scannow

Presionas Enter

Tomará un tiempo largo, esperas a que termine.

2.- A continuación, ingresa los siguientes comandos en la consola del símbolo de sistema(de uno en uno), pulsando Enter después de cada uno de ellos(copia y pega):

dism/online /cleanup-image /scanhealth
dism/online /cleanup-image /checkhealth
dism/online /cleanup-image /restorehealth

Nota: La ejecución de estos procesos puede demorar, no olvides REINICIAR el equipo para aplicar los cambios.

Si alguno de los pasos te da error coméntanos el error que te da y NO sigas al siguiente paso.

Nos comentas.

Saludo

ivan_chalan · 15 Mayo, 2020 17:10

Llegué hasta el tercer comando y me dio error. Te paso captura de pantalla para que no me falte nada. No reinicié el equipo ya que no pude terminar con el proceso. No sé si tiene que ver con esto pero las teclas que antes funcionaban mal y luego dejaron de funcionar, ahora volvieron a funcionar mal, por ejemplo la t escribe t5 y la y escribe y6.

Saludos

error

JavierHF · 17 Mayo, 2020 00:00

Hola.

Por favor repite los pasos indicados anteriormente de nuevo, modifique las lineas que estaban puestas.

Saludos.

ivan_chalan · 17 Mayo, 2020 18:20

Hola, hice los pasos nuevamente y me marcó error en el mismo paso * dism/online /cleanup-image /checkhealth.

La pantalla que me da de error es exactamente la misma que puse en mi comentario anterior.

Saludos

JavierHF · 17 Mayo, 2020 23:56

Bien, pues ahora sigue estos pasos :

Desactiva temporalmente el Antivirus Cómo deshabilitar temporalmente su Antivirus, mientras estemos realizando TODOS los pasos.

Descarga la herramienta ComboFix y guárdala en el escritorio. Muy Importante.

Nota Antes de ejecutar ComboFix asegurarse de :

Cerrar TODOS los programas y/o ventanas abiertas.

Si está utilizando Windows Vista o Windows 7/8. Haga click derecho sobre el archivo ComboFix.exe y seleccionar Ejecutar como Administrador.

PASO 1:

Ejecutar el archivo ComboFix.exe
Aceptar los términos de licencia.
Si ComboFix avisa que hay una versión nueva del programa deberás descargala.
Si ComboFix pide instalar la Consola de Recuperación (Recovery Console) hay que instalarla.

PASO 2:

Copiar y pegar el reporte que ComboFix generó. Si no aparece lo encontraras en C:\ComboFix.txt

Comentar cómo sigue su sistema, en relación al problema planteado.

Importante :

Mientras esté trabajando ComboFix no ejecutar ningún software hasta que termine.
No reiniciar su PC, ComboFix lo hará de ser necesario.
Mientras ComboFix esté trabajando, no mover el mouse ya que pararía su proceso.

Saludos

ivan_chalan · 18 Mayo, 2020 00:43

Hola, ahí pase ComboFix. El equipo sigue igual aunque ahora volvieron a no funcionar del todo las teclas que funcionaban mal. Pero te comento que me sucedió una particularidad cuando terminó el programa. Se abrió el log automáticamente y en el log se empezó a escribir la fecha a cada milisegundo, te paso imagen de lo que pasó, eso sigue así para el costado y para abajo. Frenó cuando hice click. Saludos. Gracias por la paciencia, esto se hizo más largo de lo que creía que iba a ser.

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.54.3082.18.4030.2170 [GMT -3:00]
Running from: c:\users\Gabriela\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\msdownld.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2020-04-18 to 2020-05-18  )))))))))))))))))))))))))))))))
.
.
2020-05-18 00:26 . 2020-05-18 00:26	--------	d-----w-	c:\users\DefaultAppPool\AppData\Local\temp
2020-05-18 00:26 . 2020-05-18 00:26	--------	d-----w-	c:\users\Default\AppData\Local\temp
2020-05-14 18:09 . 2020-05-14 18:09	--------	d-----w-	c:\users\Gabriela\AppData\Local\ESET
2020-05-14 00:08 . 2020-05-14 00:08	12872	----a-w-	c:\windows\system32\bootdelete.exe
2020-05-13 23:52 . 2020-05-14 00:09	--------	d-----w-	c:\programdata\HitmanPro
2020-05-13 16:42 . 2020-05-13 16:42	--------	d-----w-	c:\windows\ERUNT
2020-05-12 23:35 . 2020-05-12 23:35	--------	d-----w-	c:\program files\VS Revo Group
2020-05-12 21:07 . 2020-05-13 01:23	--------	d-----w-	c:\program files\Mozilla Firefox
2020-05-12 20:37 . 2020-05-13 16:56	--------	d-----w-	C:\FRST
2020-05-12 17:52 . 2020-05-12 17:55	--------	d-----w-	C:\AdwCleaner
2020-05-11 03:33 . 2020-05-11 03:33	--------	d-----w-	c:\users\Gabriela\AppData\Roaming\SUPERAntiSpyware.com
2020-05-11 03:33 . 2020-05-11 03:33	--------	d-----w-	c:\program files\SUPERAntiSpyware
2020-05-11 03:33 . 2020-05-11 03:33	--------	d-----w-	c:\programdata\SUPERAntiSpyware.com
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2020-05-11 04:25 . 2018-11-16 19:52	153312	----a-w-	c:\windows\system32\drivers\mbae64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2020-03-13 9230256]
"CCleaner Smart Cleaning"="c:\program files\CCleaner\CCleaner64.exe" [2018-11-06 19476424]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" [2011-01-26 283160]
"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2010-11-17 113288]
"HP HD Webcam [Fixed]_Monitor"="c:\program files (x86)\HP HD Webcam [Fixed]\monitor.exe" [2010-11-26 11:31 267128]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"QLBController"="c:\program files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe" [2012-06-20 333728]
"HPConnectionManager"="c:\program files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe" [2012-09-05 184736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"MaxGPOScriptWait"= 600 (0x258)
"SoftwareSASGeneration"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute	REG_MULTI_SZ   	autocheck autochk *\0bootdelete
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro38Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro38CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-disabled]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" -atboottime
"HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
"AdobeCS6ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
"DTRun"="c:\program files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 MBAMService;Malwarebytes Service;c:\program files\Malwarebytes\Anti-Malware\MBAMService.exe;c:\program files\Malwarebytes\Anti-Malware\MBAMService.exe [x]
R2 XobniService;XobniService;c:\program files (x86)\Xobni\XobniService.exe;c:\program files (x86)\Xobni\XobniService.exe [x]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys;c:\windows\SYSNATIVE\DRIVERS\motfilt.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 GoogleChromeElevationService;Google Chrome Elevation Service;c:\program files (x86)\Google\Chrome\Application\81.0.4044.138\elevation_service.exe;c:\program files (x86)\Google\Chrome\Application\81.0.4044.138\elevation_service.exe [x]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys;c:\windows\SYSNATIVE\DRIVERS\motccgp.sys [x]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys;c:\windows\SYSNATIVE\DRIVERS\motccgpfl.sys [x]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys;c:\windows\SYSNATIVE\DRIVERS\Motousbnet.sys [x]
R3 motport;Motorola USB Diagnostic Port;c:\windows\system32\DRIVERS\motport.sys;c:\windows\SYSNATIVE\DRIVERS\motport.sys [x]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys;c:\windows\SYSNATIVE\DRIVERS\motusbdevice.sys [x]
R3 SwitchBoard;SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Servicio de tecnologías de activación de Windows;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R3 WildTangentHelper;WildTangentHelper;c:\program files (x86)\WildTangent Games\Integration\WildTangentHelperService.exe;c:\program files (x86)\WildTangent Games\Integration\WildTangentHelperService.exe [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\rsdrvx64.sys;c:\windows\SYSNATIVE\drivers\rsdrvx64.sys [x]
S1 GUBootStartup;GUBootStartup;c:\windows\System32\drivers\GUBootStartup.sys;c:\windows\SYSNATIVE\drivers\GUBootStartup.sys [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe;c:\program files\IDT\WDM\AESTSr64.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DiagTrack;Diagnostics Tracking Service;c:\windows\System32\svchost.exe;c:\windows\SYSNATIVE\svchost.exe [x]
S2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [x]
S2 HPDayStarterService;HP DayStarter Service;c:\program files\Hewlett-Packard\HP DayStarter\32-bit\HPDayStarterService.exe;c:\program files\Hewlett-Packard\HP DayStarter\32-bit\HPDayStarterService.exe [x]
S2 hpHotkeyMonitor;hpHotkeyMonitor;c:\program files (x86)\Hewlett-Packard\HP Hotkey Support\HpHotkeyMonitor.exe;c:\program files (x86)\Hewlett-Packard\HP Hotkey Support\HpHotkeyMonitor.exe [x]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe;c:\windows\SYSNATIVE\Hpservice.exe [x]
S2 HPSupportSolutionsFrameworkService;HP Support Solutions Framework Service;c:\program files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe;c:\program files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [x]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
S2 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [x]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys;c:\windows\SYSNATIVE\drivers\npf.sys [x]
S2 PdiService;Portrait Displays SDK Service;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [x]
S2 PSI_SVC_2_x64;Protexis Licensing V2 x64;c:\program files\Common Files\Protexis\License Service\PsiService_2.exe;c:\program files\Common Files\Protexis\License Service\PsiService_2.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 uArcCapture;ArcCapture;c:\windows\SysWow64\ArcVCapRender\uArcCapture.exe;c:\windows\SysWow64\ArcVCapRender\uArcCapture.exe [x]
S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [x]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe;c:\windows\SYSNATIVE\vcsFPService.exe [x]
S3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;c:\windows\system32\DRIVERS\ArcSoftVCapture.sys;c:\windows\SYSNATIVE\DRIVERS\ArcSoftVCapture.sys [x]
S3 hpCMSrv;HP Connection Manager 4 Service;c:\program files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe;c:\program files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [x]
S3 IntcDAud;Sonido Intel(R) para pantallas;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 JMCR;JMCR;c:\windows\system32\DRIVERS\jmcr.sys;c:\windows\SYSNATIVE\DRIVERS\jmcr.sys [x]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys;c:\windows\SYSNATIVE\DRIVERS\nusb3hub.sys [x]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys;c:\windows\SYSNATIVE\DRIVERS\nusb3xhc.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 SPUVCbv;SPUVCb Driver Service;c:\windows\system32\Drivers\SPUVCbv_x64.sys;c:\windows\SYSNATIVE\Drivers\SPUVCbv_x64.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ESPROTECTIONDRIVER
*NewlyCreated* - MBAMPROTECTION
*NewlyCreated* - MBAMSWISSARMY
*Deregistered* - ESProtectionDriver
*Deregistered* - MBAMProtection
*Deregistered* - MBAMSwissArmy
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation	REG_MULTI_SZ   	SSDPSRV upnphost SCardSvr QWAVE wcncsvc
iissvcs	REG_MULTI_SZ   	w3svc was
apphost	REG_MULTI_SZ   	apphostsvc
.
Contents of the 'Scheduled Tasks' folder
.
2020-05-18 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task 5bcb8957-24ae-47ce-a33a-7c198725a7e6.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2013-11-07 20:08]
.
2020-05-11 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task c1f5af4c-b7ba-4b21-8e92-897cf9e971a1.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2013-11-07 20:08]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-03-31 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-03-31 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-31 418840]
"HPPowerAssistant"="c:\program files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe" [2011-07-15 14904]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2013-05-25 1664000]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: &Enviar a OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: E&xportar a Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
TCP: DhcpNameServer = 186.130.128.250 186.130.129.250
TCP: Interfaces\{F91C9E14-971D-4A63-A326-F3E6500E84D3}: DhcpNameServer = 186.130.128.250 186.130.129.250
TCP: Interfaces\{F91C9E14-971D-4A63-A326-F3E6500E84D3}\350756564697D2137343536443: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F91C9E14-971D-4A63-A326-F3E6500E84D3}\350756564697D2242373441463: DhcpNameServer = 200.51.211.7 200.51.212.7
TCP: Interfaces\{F91C9E14-971D-4A63-A326-F3E6500E84D3}\350756564697D2244414038324: DhcpNameServer = 200.51.211.7 200.51.212.7
TCP: Interfaces\{F91C9E14-971D-4A63-A326-F3E6500E84D3}\4416E696C6F6024416E696C65696: DhcpNameServer = 200.49.130.40 200.42.4.210
TCP: Interfaces\{F91C9E14-971D-4A63-A326-F3E6500E84D3}\542796B616: DhcpNameServer = 192.168.43.1
FF - ProfilePath - c:\users\Gabriela\AppData\Roaming\Mozilla\Firefox\Profiles\72j2pmrq.default-1542499827683\
.
- - - - ORPHANS REMOVED - - - -
.
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-348586771-676038775-713973424-1003\@*q*]
@Allowed: (Read) (RestrictedCode)
"cl"=dword:00000003
.
[HKEY_USERS\S-1-5-21-348586771-676038775-713973424-1003\4Ïn*]
@Allowed: (Read) (RestrictedCode)
"cl"=dword:00000003
.
[HKEY_USERS\S-1-5-21-348586771-676038775-713973424-1003\c:\program files (x86)\Google\Chrome\Application\chrome.exe*e*]
@Allowed: (Read) (RestrictedCode)
"cl"=dword:00000003
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_31_0_0_148_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_31_0_0_148_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_31_0_0_148_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_31_0_0_148_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{B019E3BF-E7E5-453C-A2E4-D2C18CA0866F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_31_0_0_148.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.31"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_31_0_0_148.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_31_0_0_148.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_31_0_0_148.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}]
@Denied: (A 2) (Everyone)
@="IFlashBroker6"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{299817DA-1FAC-4CE2-8F48-A108237013BD}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\AVAST Software]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
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.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2020-05-17  21:28:39
ComboFix-quarantined-files.txt  2020-05-18 00:28
.
Pre-Run: 294.693.613.568 bytes libres
Post-Run: 294.814.928.896 bytes libres
.
- - End Of File - - 11F0AFAE7344FE2B5ACEBF2C32D9C422

JavierHF · 19 Mayo, 2020 15:56

Hola.

Bien… pues vamos a revisar el equipo usando un LiveCD y poder determinar SI desde ese modo también tienes el mismo problema, y esto fuera fallo del hardware/teclado.

¿Cómo puedo salvar mis archivos si en mi PC NO arranca el sistema? o ¿Cómo hacer un Livecd.?.

Úsalo para poder iniciar el sistema y saber SI desde ese modo fuera de Windows también tienes el mismo problema.

Cualquier duda nos comentas.

Saludos.

ivan_chalan · 20 Mayo, 2020 16:26

Javier, tengo un problema para realizar esto y es que cuando se inicia pongo ESC. el sistema de HP me da una lista de opciones. Para cumplir con el paso 2 del tutorial de Livecd debería apretar F10 o F9 para configurar el dispositivo de arranque en la BIOS y ninguna de las dos teclas me responden como tampoco lo hace el Enter grande. También puedo ver que HP tiene incorporado un diagnóstico del hardware en ese mismo inicio, pero tampoco puedo acceder porque no me funciona el F2.

JavierHF · 20 Mayo, 2020 16:45

Hola.

Perfecto.

Entendido.

Pues entonces YA tenemos claro cual es el problema que tienes.

TU Teclado esta “roto”, SI justo en ese momento del inicio del equipo cuando TU pulsas “ESC” y luego tendrías que pulsar F9 o F10, NO te funcionan las teclas es por un problema “físico” del teclado.

Justo en ese momento del inicio NO estas NI tan siquiera con el sistema operativo(windows) arrancado y por lo tanto NO es windows o una infección la que está afectando al teclado.

Si SOLO fuesen las teclas del Fn las que NO te funcionaran podría ser un tema de configuración de la BIOS pero si tampoco te funcionanla tecla del “Enter” queda claro que el problema es del teclado o de algún componente de la placa base que afecta al equipo en general.

Saludos.

ivan_chalan · 20 Mayo, 2020 17:23

Si claro, estaba pensando eso mismo y que se pueda tratar de un problema en algún conector de la placa o del mother ya que cuando pongo otro teclado tampoco anda bien. Buscaré ayuda de alguien que pueda abrirla, verla y decirme de qué se trata.

Muchisimas gracias por la dedicación y la paciencia. Hacen un gran trabajo en el foro ayudando a la gente con sus problemas.

Saludos

JavierHF · 22 Mayo, 2020 11:59

Perfecto @ivan_chalan , gracias a ti por confiar en nosotros, y ahora solo queda eliminar las herramientas usadas.

Para hacerlo descarga DelFix.exe en tu escritorio.

Doble clic para ejecutarlo. (Si usas Windows Vista/7/8 o 10 presiona clic derecho y selecciona - Ejecutar como Administrador -).
Marca todas las casillas, y pulsas en Run

Se abrirá el informe (DelFix.txt), puedes cerrarlo.

Para cualquier otro problema, no dudes en volver a postear., ya sabes dónde estamos.

Tema Terminado.

Saludos, Javier.