No puedo ingresar a varias paginas

Mi PC se encuentra muy lenta y no me permite ingresar a mi correo electrónico. También me salen muchos anuncios.

hola

Realiza los siguientes pasos, , sin cambiar el orden

1) Descarga, actualiza y ejecuta Malwarebytes’ Anti-Malware,

Manual Malwarebytes, para que sepas usarlo y configurarlo.

  • Realiza un Análisis Personalizado,marcando Todas las casillas de la derecha y de la Izquierda actualizando si te lo pide.
  • Pulsar en “Eliminar Seleccionados” para enviarlo a la cuarentena y Reinicias el sistema.
  • Para acceder posteriormente al informe del análisis : Informes >> Registro de análisis >> Pulsar en >> Exportar >> Copiar al Portapapeles, y lo pegas en tu respuesta

2) Descarga Adwcleaner en el escritorio.

  • Desactiva tu antivirus :arrow_forward:Como deshabilitar temporalmente un antivirus y cualquier programa de seguridad.

  • Ejecuta Adwcleaner.exe (Si usas Windows Vista/7 u 8 presiona clic derecho y selecciona "Ejecutar como Administrador.")

  • Pulsar en el botón Analizar Ahora, y espera a que se realice el proceso, inmediatamente pulsa sobre el botón Iniciar Reparacion.

  • Espera a que se complete y sigue las instrucciones, si te pidiera Reiniciar el sistema Aceptas.

  • Si no encuentra nada, pulsamos “Omitir Reparación

  • El log lo encontramos en la pestaña “Informes”, volviendo a abrir el programa, si es necesario o en"C:\AdwCleaner\Logs\AdwCleaner[C0].txt"

Puedes mirar su manual >> Manual de Adwcleaner

3) Descarga Ccleaner

Instalalo y ejecútalo. En la pestaña limpiador dejas como esta configurada predeterminadamente, haces clic en analizar esperas que termine > clic en ejecutar limpiador. Clic en la pestaña Registro > clic en buscar problemas esperas que termine > clic en Reparar Seleccionadas y haces una copia de seguridad.

Pega los reportes de Malwarebytes, AdwCleaner y comentas como va el problema.


Hola, sigo con el problema.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 9/25/19
Scan Time: 4:50 PM
Log File: 72625cb6-dfde-11e9-b472-001cc04fcd29.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.627
Update Package Version: 1.0.12649
License: Free

-System Information-
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: user-PC\user

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 187834
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 11 min, 1 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0

Adwcleaner no encontró nada.

Windows Registry Editor Version 5.00


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tmp]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tmp\OpenWithList]

[HKEY_CLASSES_ROOT\PSEPB]

[HKEY_CLASSES_ROOT\PSEPB\Shell]

[HKEY_CLASSES_ROOT\PSESP]

[HKEY_CLASSES_ROOT\PSESP\Shell]

[HKEY_CLASSES_ROOT\PSETP]

[HKEY_CLASSES_ROOT\PSETP\Shell]

[HKEY_CLASSES_ROOT\CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}]

[HKEY_CLASSES_ROOT\CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}\LocalServer32]
@="\"C:\\Program Files\\Adobe\\Acrobat Reader DC\\AcroRd32Info.exe\" /PDFShell"

[HKEY_CLASSES_ROOT\CLSID\{D38406DA-E8AA-484b-B80D-3D3DBDCC2FB2}]

[HKEY_CLASSES_ROOT\CLSID\{D38406DA-E8AA-484b-B80D-3D3DBDCC2FB2}\LocalServer32]
@="\"C:\\Program Files\\Adobe\\Acrobat Reader DC\\AcroRd32Info.exe\" /PDFShell"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}]
@="IAcroAXDoc"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}]
@="ISearch"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}\TypeLib]
@="{47A7A4B0-2723-41BA-865E-EBBB7081A602}"
"Version"="1.0"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}]
@="CAcroApp"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDDoc"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}]
@="CAcroAVDoc"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}]
@="CAcroAVPageView"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDPage"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDAnnot"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPoint"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}]
@="CAcroRect"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}]
@="CAcroTime"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDTextSelect"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}]
@="CAcroHiliteList"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDBookmark"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{BCE64EAD-519E-423D-94DB-CEF9976D89EF}"="v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|Name=hpwucli.exe|Desc=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{BCE64EAD-519E-423D-94DB-CEF9976D89EF}"="v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|Name=hpwucli.exe|Desc=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|"

Hola

Análisis que ha realizado con malwarebytes no es como te había indicado,ademas el log no esta completo,pues dice que se detecta una amenaza y el log no muestra nada, pues te has comido una parte de el log…Mira mis indicaciones y realiza el análisis como se indica.

Tienes que poner el log de Adwcleaner que se pide, has puesto, no sé lo que es lo que me pegaste

Pego el log de Malware de nuevo.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 9/25/19
Scan Time: 4:50 PM
Log File: 72625cb6-dfde-11e9-b472-001cc04fcd29.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.627
Update Package Version: 1.0.12649
License: Free

-System Information-
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: user-PC\user

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 187834
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 11 min, 1 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Generic.Malware/Suspicious, C:\WINDOWS\KMSEMULATOR.EXE, Quarantined, [0], [392686],1.0.12649

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Acá el logo de Adwcleaner:

# -------------------------------
# Malwarebytes AdwCleaner 7.4.1.0
# -------------------------------
# Build:    09-05-2019
# Database: 2019-09-23.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    09-25-2019
# Duration: 00:00:22
# OS:       Windows 7 Professional
# Scanned:  35648
# Detected: 0


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

***** [ Preinstalled Software ] *****

No Preinstalled Software found.


AdwCleaner_Debug.log - [4670 octets] - [25/09/2019 17:09:43]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########

Y por último el log de Cleaner:

Windows Registry Editor Version 5.00


[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tmp]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tmp\OpenWithList]

[HKEY_CLASSES_ROOT\PSEPB]

[HKEY_CLASSES_ROOT\PSEPB\Shell]

[HKEY_CLASSES_ROOT\PSESP]

[HKEY_CLASSES_ROOT\PSESP\Shell]

[HKEY_CLASSES_ROOT\PSETP]

[HKEY_CLASSES_ROOT\PSETP\Shell]

[HKEY_CLASSES_ROOT\CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}]

[HKEY_CLASSES_ROOT\CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}\LocalServer32]
@="\"C:\\Program Files\\Adobe\\Acrobat Reader DC\\AcroRd32Info.exe\" /PDFShell"

[HKEY_CLASSES_ROOT\CLSID\{D38406DA-E8AA-484b-B80D-3D3DBDCC2FB2}]

[HKEY_CLASSES_ROOT\CLSID\{D38406DA-E8AA-484b-B80D-3D3DBDCC2FB2}\LocalServer32]
@="\"C:\\Program Files\\Adobe\\Acrobat Reader DC\\AcroRd32Info.exe\" /PDFShell"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}]
@="IAcroAXDoc"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{08A9E040-9A9C-4F42-B5F5-2029B8F17E1D}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}]
@="ISearch"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}\TypeLib]
@="{47A7A4B0-2723-41BA-865E-EBBB7081A602}"
"Version"="1.0"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}]
@="CAcroApp"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E6-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDDoc"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E7-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}]
@="CAcroAVDoc"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E8-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}]
@="CAcroAVPageView"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3E9-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDPage"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EA-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDAnnot"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EB-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPoint"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EC-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}]
@="CAcroRect"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3ED-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}]
@="CAcroTime"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EE-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDTextSelect"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3EF-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}]
@="CAcroHiliteList"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F0-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}]
@="CAcroPDBookmark"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{9B4CD3F1-4981-101B-9CA8-9240CE2738AE}\TypeLib]
@="{E64169B3-3592-47D2-816E-602C5C13F328}"
"Version"="1.1"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{BCE64EAD-519E-423D-94DB-CEF9976D89EF}"="v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|Name=hpwucli.exe|Desc=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{BCE64EAD-519E-423D-94DB-CEF9976D89EF}"="v2.10|Action=Allow|Active=TRUE|Dir=In|App=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|Name=hpwucli.exe|Desc=C:\\Program Files\\HP\\hp software update\\hpwucli.exe|"

Es importante leer bien las indicaciones que damos, pues de ello depende el resultado.

En mi primera respuesta, te indico para Malwarebytes unas indicaciones de como realizar el analisis.Si te fijas, al abrir el apartado de análisis, hay tres tipos…ahora vuelve a mirar mis indicaciones y realiza lo que se indica, por favor.

Al final de esa primera respuesta, pongo que me pegues los logs de Malwarebytes y Adwcleaner,no digo nada del log de Ccleaner :roll_eyes:

Hola, pego el reporte solicitado.

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 9/26/19
Scan Time: 5:55 PM
Log File: beeb99d1-e0b0-11e9-8346-001cc04fcd29.json

-Software Information-
Version: 3.8.3.2965
Components Version: 1.0.627
Update Package Version: 1.0.12661
License: Free

-System Information-
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: user-PC\user

-Scan Summary-
Scan Type: Custom Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 182892
Threats Detected: 4
Threats Quarantined: 4
Time Elapsed: 1 hr, 26 min, 3 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 4
RiskWare.Tool.HCK, C:\KEYGEN AUTODESK 2014\XF-ADSK64.EXE, Quarantined, [7486], [65468],1.0.12661
RiskWare.Tool.HCK, C:\KEYGEN AUTODESK 2014\XF-ADSK32.EXE, Quarantined, [7486], [65468],1.0.12661
Generic.Malware/Suspicious, C:\WINDOWS\KMSEMULATOR.EXE, Quarantined, [0], [392686],1.0.12661
HackTool.ChewWGA, D:\CHEW-WGA_V0.9_DISABLE_UAC\CW.EXE, Quarantined, [12963], [74347],1.0.12661

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Después de tiempo puedo entrar al correo.

Cono sigue el problema?