Hola! Primera vez que publico, perdón si no es la categoría correcta o el modo de hacerlo. Prometo mejorar.
Escribo porque desde hace unos días y luego de actualizar drivers con Drive Booster 7 , cambiar de antivirus (pasé de mcafee a eset) e instalar programas como el adobe audition y un controlador midi, empecé a experimentar ralentizaciones y crackeo cuando reproduzco audio, en mi compu que es nueva y anduvo perfecta hasta recien. Este problema se hace muy evidente cuando trato de reproducir audio via Zoom. El rendimiento de la máquina, medido por windows no muestra saturación de CPU, GPU o memria Ram, de hecho sigue mostrando que el sistema está muy holgado para el uso que le doy. Pasé Malware bytes y ccleaner pero el problema persiste. Si alguien pudiera darme una mano lo agradecería muchísimo.
Envío el log file del scaneo con Hijackthis,
Logfile of HiJackThis Fork by Alex Dragokas v.2.9.0.26
Platform: x64 Windows 10 (Home), 10.0.18363.1016 (ReleaseId: 1909), Service Pack: 0
Time: 17.08.2020 - 20:21 (UTC-03:00)
Language: OS: English (0x409). Display: Spanish (0x80A). Non-Unicode: English (0x409)
Elevated: Yes
Ran by: pablo (group: Administrator) on DESKTOP-LOL8Q64, FirstRun: yes
Chrome: 84.0.4147.125
Edge: 11.0.18362.1016
Internet Explorer: 11.0.18362.1
Default: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" -- "%1" (Microsoft Edge)
Boot mode: Normal
Running processes:
Number | Path
1 C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe
1 C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe
17 C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
1 C:\Program Files (x86)\Google\Update\1.3.35.452\GoogleCrashHandler.exe
1 C:\Program Files (x86)\Google\Update\1.3.35.452\GoogleCrashHandler64.exe
1 C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe
1 C:\Program Files\AMD\CNext\CNext\amddvr.exe
1 C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
1 C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe
1 C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe
1 C:\Program Files\Dell\DellDataVault\DDVRulesProcessor.exe
1 C:\Program Files\Dell\DellDataVault\atiw.exe
1 C:\Program Files\Dell\SARemediation\agent\DellSupportAssistRemedationService.exe
1 C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7193.518\DSAPI.exe
1 C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
1 C:\Program Files\ESET\ESET Security\eguiProxy.exe
1 C:\Program Files\ESET\ESET Security\ekrn.exe
2 C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
1 C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
1 C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
1 C:\Program Files\Rivet Networks\SmartByte\RAPS.exe
1 C:\Program Files\Rivet Networks\SmartByte\RAPSService.exe
1 C:\Program Files\Rivet Networks\SmartByte\SmartByteNetworkService.exe
1 C:\Program Files\Rivet Networks\SmartByte\SmartByteTelemetry.exe
1 C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe
1 C:\Program Files\Waves\MaxxAudio\WavesSysSvc64.exe
1 C:\Program Files\WindowsApps\Microsoft.WindowsStore_12007.1001.2.0_x64__8wekyb3d8bbwe\WinStore.App.exe
1 C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20071.95.0_x64__8wekyb3d8bbwe\YourPhone.exe
1 C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.20032.12611.0_x64__8wekyb3d8bbwe\Music.UI.exe
1 C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20032.16211.0_x64__8wekyb3d8bbwe\Video.UI.exe
1 C:\Program Files\mcafee\WebAdvisor\browserhost.exe
1 C:\Program Files\mcafee\WebAdvisor\servicehost.exe
1 C:\Program Files\mcafee\WebAdvisor\uihost.exe
1 C:\Users\pablo\AppData\Local\Microsoft\OneDrive\20.124.0621.0006\FileCoAuth.exe
1 C:\Users\pablo\AppData\Local\Microsoft\OneDrive\OneDrive.exe
2 C:\Users\pablo\AppData\Roaming\Zoom\bin\Zoom.exe
1 C:\Users\pablo\Downloads\HiJackThis.exe
1 C:\Windows\ImmersiveControlPanel\SystemSettings.exe
1 C:\Windows\SysWOW64\dllhost.exe
1 C:\Windows\System32\ApplicationFrameHost.exe
1 C:\Windows\System32\DriverStore\FileRepository\c0334730.inf_amd64_8c38871372c5f622\B334632\atieclxx.exe
1 C:\Windows\System32\DriverStore\FileRepository\c0334730.inf_amd64_8c38871372c5f622\B334632\atiesrxx.exe
7 C:\Windows\System32\RuntimeBroker.exe
1 C:\Windows\System32\SearchFilterHost.exe
1 C:\Windows\System32\SearchIndexer.exe
1 C:\Windows\System32\SearchProtocolHost.exe
1 C:\Windows\System32\SecurityHealthService.exe
1 C:\Windows\System32\SecurityHealthSystray.exe
1 C:\Windows\System32\SettingSyncHost.exe
1 C:\Windows\System32\SgrmBroker.exe
1 C:\Windows\System32\Taskmgr.exe
1 C:\Windows\System32\audiodg.exe
1 C:\Windows\System32\cmd.exe
2 C:\Windows\System32\conhost.exe
2 C:\Windows\System32\csrss.exe
1 C:\Windows\System32\ctfmon.exe
3 C:\Windows\System32\dllhost.exe
1 C:\Windows\System32\drivers\AdminService.exe
1 C:\Windows\System32\drivers\QcomWlanSrvx64.exe
1 C:\Windows\System32\dwm.exe
2 C:\Windows\System32\fontdrvhost.exe
1 C:\Windows\System32\lsass.exe
1 C:\Windows\System32\msdtc.exe
1 C:\Windows\System32\notepad.exe
1 C:\Windows\System32\oobe\UserOOBEBroker.exe
1 C:\Windows\System32\rundll32.exe
1 C:\Windows\System32\services.exe
1 C:\Windows\System32\sihost.exe
1 C:\Windows\System32\smartscreen.exe
1 C:\Windows\System32\smss.exe
1 C:\Windows\System32\spoolsv.exe
77 C:\Windows\System32\svchost.exe
1 C:\Windows\System32\taskhostw.exe
2 C:\Windows\System32\wbem\WmiPrvSE.exe
1 C:\Windows\System32\wbem\unsecapp.exe
1 C:\Windows\System32\wininit.exe
1 C:\Windows\System32\winlogon.exe
1 C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe
1 C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe
1 C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
1 C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
1 C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
2 C:\Windows\explorer.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main: [Default_Page_URL] = http://dell17win10.msn.com/?pc=DCTE
O2 - HKLM\..\BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\84.0.522.59\BHO\ie_to_edge_bho_64.dll
O2 - HKLM\..\BHO: McAfee WebAdvisor - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\WebAdvisor\x64\IEPlugin.dll
O2-32 - HKLM\..\BHO: IEToEdge BHO - {1FD49718-1D00-4B19-AF5F-070AF6D5D54C} - C:\Program Files (x86)\Microsoft\Edge\Application\84.0.522.59\BHO\ie_to_edge_bho.dll
O2-32 - HKLM\..\BHO: McAfee WebAdvisor - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O4 - HKCU\..\Run: [OneDrive] = C:\Users\pablo\AppData\Local\Microsoft\OneDrive\OneDrive.exe /background (Microsoft)
O4 - HKCU\..\StartupApproved\Run: [CCleaner Smart Cleaning] = C:\Program Files\CCleaner\CCleaner64.exe /MONITOR (2020/07/14)
O4 - HKLM\..\Run: [RTHDVCPL] = C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
O4 - HKLM\..\Run: [RtHDVBg_PushButton] = C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /IM
O4 - HKLM\..\Run: [WavesSvc] = C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe -Jack
O4 - HKLM\..\Run: [egui] = C:\Program Files\ESET\ESET Security\ecmds.exe /run /hide /proxy
O4 - HKLM\..\StartupApproved\Run32: [AppManHelper] = C:\Program Files (x86)\Avid\Application Manager\AvidAppManHelper.exe (2020/07/08)
O4 - HKLM\..\StartupApproved\Run: [DellMobileConnectWelcome] = C:\Program Files\Dell\DellMobileConnectDrivers\DellMobileConnectWelcome.exe (2020/07/22)
O4 - HKLM\..\StartupApproved\StartupFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Avid Application Manager.lnk -> C:\WINDOWS\Installer\{A59C0B17-6673-46E6-9E00-BB25E755A299}\NewShortcut1_E1E0FF1FC1474601A40EFEF248F11D43.exe --trayonly (2020/08/06)
O9 - Button: HKLM\..\{48A61126-9A19-4C50-A214-FF08CB94995C}: McAfee WebAdvisor - C:\Program Files\McAfee\WebAdvisor\x64\IEPlugin.dll
O9 - Tools menu item: HKLM\..\{48A61126-9A19-4C50-A214-FF08CB94995C}: McAfee WebAdvisor - C:\Program Files\McAfee\WebAdvisor\x64\IEPlugin.dll
O9-32 - Button: HKLM\..\{48A61126-9A19-4C50-A214-FF08CB94995C}: McAfee WebAdvisor - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O9-32 - Tools menu item: HKLM\..\{48A61126-9A19-4C50-A214-FF08CB94995C}: McAfee WebAdvisor - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O17 - DHCP DNS 1: 192.168.1.1
O21 - HKLM\..\ShellIconOverlayIdentifiers\###MegaShellExtPending: (no name) - {056D528D-CE28-4194-9BA3-BA2E9197FF8C} - (no file)
O21 - HKLM\..\ShellIconOverlayIdentifiers\###MegaShellExtSynced: (no name) - {05B38830-F4E9-4329-978B-1DD28605D202} - (no file)
O21 - HKLM\..\ShellIconOverlayIdentifiers\###MegaShellExtSyncing: (no name) - {0596C850-7BDD-4C9D-AFDF-873BE6890637} - (no file)
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\###MegaShellExtPending: (no name) - {056D528D-CE28-4194-9BA3-BA2E9197FF8C} - (no file)
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\###MegaShellExtSynced: (no name) - {05B38830-F4E9-4329-978B-1DD28605D202} - (no file)
O21-32 - HKLM\..\ShellIconOverlayIdentifiers\###MegaShellExtSyncing: (no name) - {0596C850-7BDD-4C9D-AFDF-873BE6890637} - (no file)
O22 - Task: (disabled) (update) \Microsoft\Windows\UpdateOrchestrator\Reboot_AC - C:\WINDOWS\system32\MusNotification.exe /RunOnAC RebootDialog (Microsoft)
O22 - Task: (disabled) (update) \Microsoft\Windows\UpdateOrchestrator\Reboot_Battery - C:\WINDOWS\system32\MusNotification.exe /RunOnBattery RebootDialog (Microsoft)
O22 - Task: (telemetry) SmartByte Telemetry - C:\Program Files\Rivet Networks\SmartByte\SmartByteTelemetry.exe
O22 - Task: (telemetry) \Microsoft\Office\OfficeTelemetryAgentFallBack2016 - C:\Program Files\Microsoft Office\root\Office16\msoia.exe scan upload mininterval:2880 (Microsoft)
O22 - Task: (telemetry) \Microsoft\Office\OfficeTelemetryAgentLogOn2016 - C:\Program Files\Microsoft Office\root\Office16\msoia.exe scan upload (Microsoft)
O22 - Task: (update) \Microsoft\Windows\UpdateOrchestrator\USO_UxBroker - C:\WINDOWS\system32\MusNotification.exe (Microsoft)
O22 - Task: CCleaner Update - C:\Program Files\CCleaner\CCUpdate.exe
O22 - Task: CCleanerSkipUAC - C:\Program Files\CCleaner\CCleaner.exe $(Arg0)
O22 - Task: Dell SupportAssistAgent AutoUpdate - C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistInstaller.exe AutoUpdate
O22 - Task: Driver Booster Scheduler - C:\Program Files (x86)\IObit\Driver Booster\7.5.0\Scheduler.exe /scheduler
O22 - Task: Driver Booster SkipUAC (pablo) - C:\Program Files (x86)\IObit\Driver Booster\7.5.0\DriverBooster.exe /skipuac
O22 - Task: Driver Booster Update - C:\Program Files (x86)\IObit\Driver Booster\7.5.0\AutoUpdate.exe /auto
O22 - Task: GoogleUpdateTaskMachineCore - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
O22 - Task: GoogleUpdateTaskMachineUA - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
O22 - Task: StartCN - C:\Program Files\AMD\CNext\CNext\cncmd.exe startwithdelay
O22 - Task: StartDVR - C:\Program Files\AMD\CNext\CNext\dvrcmd.exe
O23 - Service R2: AMD External Events Utility - C:\WINDOWS\System32\DriverStore\FileRepository\c0334730.inf_amd64_8c38871372c5f622\B334632\atiesrxx.exe
O23 - Service R2: AtherosSvc - C:\WINDOWS\System32\drivers\AdminService.exe
O23 - Service R2: Dell Client Management Service - (DellClientManagementService) - C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe
O23 - Service R2: Dell Data Vault Collector - (DDVDataCollector) - C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe
O23 - Service R2: Dell Data Vault Processor - (DDVRulesProcessor) - C:\Program Files\Dell\DellDataVault\DDVRulesProcessor.exe
O23 - Service R2: Dell Data Vault Service API - (DDVCollectorSvcApi) - C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe
O23 - Service R2: Dell Digital Delivery Services - C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe
O23 - Service R2: Dell Hardware Support - C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7193.518\DSAPI.exe
O23 - Service R2: Dell SupportAssist - (SupportAssistAgent) - C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
O23 - Service R2: Dell SupportAssist Remediation - C:\Program Files\Dell\SARemediation\agent\DellSupportAssistRemedationService.exe
O23 - Service R2: ESET Service - (ekrn) - C:\Program Files\ESET\ESET Security\ekrn.exe
O23 - Service R2: McAfee WebAdvisor - C:\Program Files\McAfee\WebAdvisor\ServiceHost.exe
O23 - Service R2: Qualcomm Atheros WLAN Driver Service - (QcomWlanSrv) - C:\WINDOWS\System32\drivers\QcomWlanSrvx64.exe
O23 - Service R2: Realtek Audio Service - (RtkAudioService) - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service R2: Rivet AP Selector Service - (RAPSService) - C:\Program Files\Rivet Networks\SmartByte\RAPSService.exe
O23 - Service R2: SmartByte Network Service - (SmartByte Network Service x64) - C:\Program Files\Rivet Networks\SmartByte\SmartByteNetworkService.exe
O23 - Service R2: Waves Audio Services - (WavesSysSvc) - C:\Program Files\Waves\MaxxAudio\WavesSysSvc64.exe
O23 - Service R3: ESET Firewall Helper - (ekrnEpfw) - C:\Program Files\ESET\ESET Security\ekrn.exe
O23 - Service S2: Google Update Servicio (gupdate) - (gupdate) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /svc
O23 - Service S3: Dell Command | Power Manager Notify - (dcpm-notify) - C:\Program Files\Dell\CommandPowerManager\NotifyService.exe
O23 - Service S3: Google Chrome Elevation Service (GoogleChromeElevationService) - (GoogleChromeElevationService) - C:\Program Files (x86)\Google\Chrome\Application\84.0.4147.125\elevation_service.exe
O23 - Service S3: Google Update Servicio (gupdatem) - (gupdatem) - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /medsvc
O23 - Service S3: Malwarebytes Service - (MBAMService) - C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
O23 - Service S3: Office 64 Source Engine - (ose64) - c:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
O23 - Service S3: Rivet Dynamic Bandwidth Management - (RNDBWM) - C:\Program Files\Rivet Networks\SmartByte\RNDBWMService.exe
O25 - WMI Event: DellCommandPowerManagerAlertEventConsumer - DellCommandPowerManagerAlertEventFilter - Event="BIOSEvent", Const EVENT_USER_MESSAGE = &H12¶ Function ZeroPaddedHex(number, padding)¶ ZeroPaddedHex = ""¶ If padding > 0 Then¶ For i = padding-1 To 0 Step -1¶ If number < 16^i Then¶ ZeroPaddedHex = ZeroPaddedHex & "0"¶ Else¶ ZeroPaddedHex = ZeroPaddedHex & Hex(number)¶ Exit For¶ End If¶ Next¶ End If¶ End Functi(1416 bytes)
O25 - WMI Event: DellCommandPowerManagerPolicyChangeEventConsumer - DellCommandPowerManagerPolicyChangeEventFilter - Event="RegistryKeyChangeEvent WHERE Hive = 'HKEY_LOCAL_MACHINE' AND KeyPath = 'SOFTWARE\\Policies\\Dell\\CommandPowerManager' ", Set shell = CreateObject("WScript.Shell")¶ On Error Resume Next¶ installpath = shell.RegRead("HKEY_LOCAL_MACHINE\SOFTWARE\Dell\CommandPowerManager\InstallPath")¶ If Err.Number <> 0 Then¶ On Error Goto 0¶ progfiles = shell.ExpandEnvironmentStrings("%ProgramFiles%")¶ shell.Run """" & progfiles & "\De(634 bytes)
--
End of file - Time spent: 13,5 sec. - 29822 bytes, CRC32: FFFFFFFF. Sign: 뎇셙Muchisimas gracias!!
Desactiva temporalmente el Antivirus 
[
) todas las herramientas que vamos a utilizar en este procedimiento (pero no las ejecutes todavía) :
revisa en detalle el manual, 
Como saber si Mi Windows es de 32 o 64 Bits ?.
Ejecutas las herramientas de una en una y en el orden indicado :
encontrarás el informe de MBAM, que debes copiar y pegar en tu próxima respuesta, para poder analizarlo.
Poner los informes en tu próxima respuesta de :
por aquí esperamos los informes. 
