No puedo ejecutar el Malwarebytes

saludos,nesecito ayuda,al parecer tengo algún malware,de pronto la lap se puso muy lenta al navegar e incluso al iniciar,ejecute el glarity utilitys 5 y después el malwarebites,no detectaron nada asi que decidí correr nuevamente el malwarebites en modo seguro y no funciono,lo desinstale e instale nuevamente y lo mismo asi que entre aquí al foro y reinstale la versión de la guía para detección y eliminación de malware 2019,tampoco funciona,solo sale un mensaje que dice "unable to start………unable to conect the service " ahora incluso en modo normal no lo puedo ejecutar. Agradecere mucho su ayuda.

Hola @Leopoldo_Gomez y Bienvenido al Foro.!!!

Que version de Windows tienes en tu equipo…??

Y que version de Malwarebytes tenias antes de desinstalarlo…??

Saludos.

Tengo Windows 10 y la versión actuales la que está aquí en el foro,dice Malwarebytes 3.x,no puedo abrirlo para checar la versión y la anterior no se,hace algún tiempo que me pedía actualizarla. En la madrugada corrí el eset online escáner en modo seguro,detecto 5 problemas y los elimino pero sigue sin abrir el malwarebytes

Hola.

Bien… pues vas a utilizar las DOS :arrow_right: Herramientas de desinstalación de Antivirus, AntiSpyware y Firewall , que encontraras para desinstalar correctamente Malwarebytes.

Usalas de una en una, primero la especifica de la version 2(Mbam-clean(v2).exe) y despues de haber REINICIADO usas la de version 3(MB-Clean.exe).

Tras Realizar un nuevo REINICIO descargas nueva version desde el enlace :arrow_right: Malwarebytes AntiMalware | InfoSpyware.

Nos comentas.

Saludos.

gracias por la ayuda,ya pude ejecutarlo en modo seguro y me detecto un malware,ya solo falta ver el desempeño que da desde ahora en los próximos días,gracias de nuevo.

Perfecto. :clap:

Y puedes poner el informe de los resultados del análisis…??

te refieres a este?

2019-10-29 08:51:54.966   mb-clean:3.1.0.1035  @ Malwarebytes. All rights reserved.
2019-10-29 08:51:58.607   Malwarebytes self-protection module is not installed.
2019-10-29 08:51:58.622   Launching process:"C:\Program Files\Malwarebytes\Anti-Malware\unins000.exe" /LOG /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /log="C:\Users\sowino\AppData\Local\Temp\Mbam3x.log"
2019-10-29 08:52:35.966   >>>>>> Starting 2nd phase cleanup for Malwarebytes versión 3.8.3.2965 <<<<<<
2019-10-29 08:52:35.982   HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist.
2019-10-29 08:52:35.982   HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist.
2019-10-29 08:52:35.998   HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist.
2019-10-29 08:52:36.013   HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist.
2019-10-29 08:52:36.029   Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\MBAMService
2019-10-29 08:52:36.044   HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist.
2019-10-29 08:52:36.060   HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection does not exist.
2019-10-29 08:52:44.607   Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\
2019-10-29 08:52:44.622   Trying to delete file or folder: C:\Program Files\Malwarebytes\Anti-Malware\
2019-10-29 08:52:44.638   Failed to delete C:\Program Files\Malwarebytes\Anti-Malware\, reason:((error=145))
2019-10-29 08:52:44.654   Trying to delete file or folder C:\Program Files\Malwarebytes\Anti-Malware\ on reboot
2019-10-29 08:52:44.747   Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService
2019-10-29 08:52:44.779   Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService
2019-10-29 08:52:44.779   --------BEGINNING OF THE UNINSTALLER LOG FILE ----------
2019-10-29 08:52:01.294   Log opened. (Time zone: UTC-06:00)
2019-10-29 08:52:01.294   Setup version: Inno Setup version 5.5.8 (u)
2019-10-29 08:52:01.294   Original Uninstall EXE: C:\Program Files\Malwarebytes\Anti-Malware\unins000.exe
2019-10-29 08:52:01.294   Uninstall DAT: C:\Program Files\Malwarebytes\Anti-Malware\unins000.dat
2019-10-29 08:52:01.294   Uninstall command line: /SECONDPHASE="C:\Program Files\Malwarebytes\Anti-Malware\unins000.exe" /FIRSTPHASEWND=$10570 /LOG /VERYSILENT /SUPPRESSMSGBOXES /NORESTART /log="C:\Users\sowino\AppData\Local\Temp\Mbam3x.log"
2019-10-29 08:52:01.294   Windows version: 10.0.18362  (NT platform: Yes)
2019-10-29 08:52:01.294   64-bit Windows: Yes
2019-10-29 08:52:01.310   Processor architecture: x64
2019-10-29 08:52:01.310   User privileges: Administrative
2019-10-29 08:52:01.310   64-bit install mode: Yes
2019-10-29 08:52:01.310   Created temporary directory: C:\Users\sowino\AppData\Local\Temp\is-7P6JQ.tmp
2019-10-29 08:52:01.638   Uninstalling service
2019-10-29 08:52:32.623   UninstallShutdownServiceEx failed
2019-10-29 08:52:34.169   Uninstall service, result -2147319780
2019-10-29 08:52:34.169   Uninstall service complete
2019-10-29 08:52:34.169   Uninstall from Security Center failed, result El sistema no puede encontrar el archivo especificado
2019-10-29 08:52:34.201   Starting the uninstallation process.
2019-10-29 08:52:35.169   Deleting file: C:\Users\Public\Desktop\Malwarebytes.lnk
2019-10-29 08:52:35.451   Deleting file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\Uninstall Malwarebytes.lnk
2019-10-29 08:52:35.451   Deleting directory: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
2019-10-29 08:52:35.451   Failed to delete directory (145). Will retry later.
2019-10-29 08:52:35.607   Deleting file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\Malwarebytes.lnk
2019-10-29 08:52:35.607   Deleting directory: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\version.dat
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\pkgvers.dat
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbamelam.inf
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbamelam.cat
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_bg.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_sk.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_sl.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_hr.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_ro.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_ko.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_zh_TW.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_cs.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_hu.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_ja.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_fi.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_no.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_da.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_sv.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_es.qm
2019-10-29 08:52:35.623   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_ru.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_pt_PT.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_pt_BR.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_pl.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_nl.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_it.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_fr.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_de.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_en_US.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Languages\lang_en_GB.qm
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ucrtbase.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-utility-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-time-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-string-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-stdio-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-runtime-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-process-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-private-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-multibyte-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-math-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-locale-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-heap-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-filesystem-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-environment-l1-1-0.dll
2019-10-29 08:52:35.638   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-convert-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-crt-conio-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\API-MS-Win-core-xstate-l2-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-util-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-timezone-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-sysinfo-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-synch-l1-2-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-synch-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-string-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-rtlsupport-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-profile-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-processthreads-l1-1-1.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-processthreads-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-processenvironment-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-namedpipe-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-memory-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-localization-l1-2-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-libraryloader-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-interlocked-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-heap-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-handle-l1-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-file-l2-1-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-file-l1-2-0.dll
2019-10-29 08:52:35.654   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-file-l1-1-0.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-errorhandling-l1-1-0.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-debug-l1-1-0.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-datetime-l1-1-0.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-console-l1-2-0.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\api-ms-win-core-console-l1-1-0.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\vcruntime140.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\msvcp140.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick.2\qtquick2plugin.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick.2\qmldir
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick.2\plugins.qmltypes
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Window.2\windowplugin.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Window.2\qmldir
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Window.2\plugins.qmltypes
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\PrivateWidgets\widgetsplugin.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\PrivateWidgets\qmldir
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\PrivateWidgets\plugins.qmltypes
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Layouts\qquicklayoutsplugin.dll
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Layouts\qmldir
2019-10-29 08:52:35.669   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Layouts\plugins.qmltypes
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml\qmldir
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml\icons.ttf
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml\IconGlyph.qml
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml\IconButtonStyle.qml
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml\DefaultWindowDecoration.qml
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml\ColorSlider.qml
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\Private\qmldir
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\Private\plugins.qmltypes
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\Private\dialogsprivateplugin.dll
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\window_border.png
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\warning.png
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\sunken_frame.png
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\slider_handle.png
2019-10-29 08:52:35.685   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\question.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\information.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\crosshairs.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\critical.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\copy.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\checkmark.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images\checkers.png
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\WidgetMessageDialog.qml
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\WidgetFontDialog.qml
2019-10-29 08:52:35.701   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\WidgetFileDialog.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\WidgetColorDialog.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qmldir
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\plugins.qmltypes
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\dialogplugin.dll
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\DefaultMessageDialog.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\DefaultFontDialog.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\DefaultFileDialog.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\DefaultDialogWrapper.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\DefaultColorDialog.qml
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\Styles\Flat\qtquickextrasflatplugin.dll
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\Styles\Flat\qmldir
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\qtquickcontrolsplugin.dll
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\qmldir
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\plugins.qmltypes
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQml\Models.2\qmldir
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQml\Models.2\plugins.qmltypes
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtQml\Models.2\modelsplugin.dll
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\settings\qmlsettingsplugin.dll
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\settings\qmldir
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\settings\plugins.qmltypes
2019-10-29 08:52:35.716   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\folderlistmodel\qmlfolderlistmodelplugin.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\folderlistmodel\qmldir
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\folderlistmodel\plugins.qmltypes
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\styles\qwindowsvistastyle.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\scenegraph\qsgd3d12backend.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\platforms\qwindows.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\imageformats\qsvg.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\imageformats\qico.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\iconengines\qsvgicon.dll
2019-10-29 08:52:35.732   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtWinExtras\qml_winextras.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtWinExtras\qmldir
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\QtWinExtras\plugins.qmltypes
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5WinExtras.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Widgets.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Svg.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Quick.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Qml.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Network.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Gui.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Core.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbcut.dll
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbshlext_proto
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbamwow.exe
2019-10-29 08:52:35.748   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\changes.txt
2019-10-29 08:52:35.748   Deleting directory: C:\ProgramData\Malwarebytes\MBAMService\config
2019-10-29 08:52:35.748   Failed to delete directory (145). Will retry later.
2019-10-29 08:52:35.748   Deleting directory: C:\ProgramData\Malwarebytes\MBAMService\logs
2019-10-29 08:52:35.748   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\clean.mbdb
2019-10-29 08:52:35.763   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\config\InstallDataConfig.json
2019-10-29 08:52:35.779   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\config\InstallDataConfig.json.bak
2019-10-29 08:52:35.779   Deleting directory: C:\ProgramData\Malwarebytes\MBAMService\config
2019-10-29 08:52:35.779   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\dbmanifest2.dat
2019-10-29 08:52:35.779   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\dynconfig.dat
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\exclusions.txt
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\mbdigsig2.dat
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\prot.mbdb
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\rdefs.mbdb
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\rules.mbdb
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\scan.mbdb
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\tids.mbdb
2019-10-29 08:52:35.794   Deleting file: C:\ProgramData\Malwarebytes\MBAMService\wprot2.mbdb
2019-10-29 08:52:35.794   Deleting directory: C:\ProgramData\Malwarebytes\MBAMService
2019-10-29 08:52:35.794   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ServiceConfig.json
2019-10-29 08:52:35.794   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ServiceConfig.json.bak
2019-10-29 08:52:35.794   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\iconengines
2019-10-29 08:52:35.794   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\imageformats
2019-10-29 08:52:35.794   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\platforms
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\folderlistmodel
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs\settings
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\Qt\labs
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\Qt
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQml\Models.2
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQml
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\Styles\Flat
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls\Styles
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Controls
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\images
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\Private
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs\qml
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Dialogs
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Layouts
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\PrivateWidgets
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick\Window.2
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtQuick.2
2019-10-29 08:52:35.810   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\QtWinExtras
2019-10-29 08:52:35.826   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\scenegraph
2019-10-29 08:52:35.826   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\styles
2019-10-29 08:52:35.826   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\SecurityProductInformation.ini
2019-10-29 08:52:35.826   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware
2019-10-29 08:52:35.826   Failed to delete directory (145). Will retry later.
2019-10-29 08:52:35.841   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\zlib.dll
2019-10-29 08:52:35.841   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\7z.dll
2019-10-29 08:52:35.841   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbamelam.sys
2019-10-29 08:52:35.841   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbae.dll
2019-10-29 08:52:35.841   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
2019-10-29 08:52:35.841   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\SelfProtectionSdk.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\SelfProtectionShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\rtp.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\RtpShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Swissarmy.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\SwissarmyShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MwacLib.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MwacSdkShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MBAMCore.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MBAMShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\arwlib.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ArwSdkShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbae-api-na.dll
2019-10-29 08:52:35.857   Deleting file: C:\WINDOWS\system32\drivers\mbae64.sys
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbae64.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\AeShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\BrowserSDKDLLShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\BrowserSDKDLL.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ActionsShim.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\Actions.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\SPControllerImpl.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\UpdateControllerImpl.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\AEControllerImpl.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\TelemetryControllerImpl.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ScanControllerImpl.dll
2019-10-29 08:52:35.857   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\RTPControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\PoliciesControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MWACControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\LicenseControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\CloudControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\CleanControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\ArwControllerImpl.dll
2019-10-29 08:52:35.872   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
2019-10-29 08:52:35.872   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware\Languages
2019-10-29 08:52:35.888   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
2019-10-29 08:52:35.888   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
2019-10-29 08:52:35.888   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
2019-10-29 08:52:35.888   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
2019-10-29 08:52:35.888   Deleting file: C:\Program Files\Malwarebytes\Anti-Malware\suhlpr.dll
2019-10-29 08:52:35.888   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware
2019-10-29 08:52:35.888   Failed to delete directory (145). Will retry later.
2019-10-29 08:52:35.904   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware
2019-10-29 08:52:35.904   Failed to delete directory (145). Will retry later.
2019-10-29 08:52:35.904   Deleting Uninstall data files.
2019-10-29 08:52:36.482   Deleting directory: C:\Program Files\Malwarebytes\Anti-Malware
2019-10-29 08:52:36.482   Failed to delete directory (145).
2019-10-29 08:52:36.513   Uninstallation process succeeded.
2019-10-29 08:52:36.513   Removed all? Yes
2019-10-29 08:52:36.513   Need to restart Windows? No
2019-10-29 08:52:36.529   Log closed.
2019-10-29 08:52:51.660   --------END OF LOG FILE ----------
2019-10-29 08:55:31.804   >>>>>Starting post reboot phase cleanup for Malwarebytes versión 3.8.3.2965 <<<<<<<<.
2019-10-29 08:55:32.491   Trying to delete REG key: HKCU\SOFTWARE\Malwarebytes
2019-10-29 08:55:32.554   HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist.
2019-10-29 08:55:32.632   HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist.
2019-10-29 08:55:32.710   HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist.
2019-10-29 08:55:32.757   HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist.
2019-10-29 08:55:32.866   HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist.
2019-10-29 08:55:32.897   HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist.
2019-10-29 08:55:32.960   HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection does not exist.
2019-10-29 08:55:52.491   Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\
2019-10-29 08:55:52.662   Trying to delete file or folder: C:\Program Files\Malwarebytes\Anti-Malware\
2019-10-29 08:55:52.803   Failed to delete C:\Program Files\Malwarebytes\Anti-Malware\, reason:((error=145))
2019-10-29 08:55:52.819   Trying to delete file or folder C:\Program Files\Malwarebytes\Anti-Malware\ on reboot
2019-10-29 09:01:47.624   Malwarebytes v3.x was installed successfully.
2019-10-29 09:01:47.655   Launching process:"C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe"
2019-10-29 09:03:09.945   --------END OF LOG FILE ----------

o mas bien este?

Malwarebytes
www.malwarebytes.com

-Detalles del registro-
Fecha del análisis: 29/10/19
Hora del análisis: 9:15
Archivo de registro: fedffd2a-fa5e-11e9-80db-fc3fdbff27b0.json

-Información del software-
Versión: 3.8.3.2965
Versión de los componentes: 1.0.629
Versión del paquete de actualización: 1.0.13107
Licencia: Prueba

-Información del sistema-
SO: Windows 10 (Build 18362.418)
CPU: x64
Sistema de archivos: NTFS
Usuario: DESKTOP-K14DAR4\sowino

-Resumen del análisis-
Tipo de análisis: Análisis de amenazas
Análisis iniciado por:: Manual
Resultado: Completado
Objetos analizados: 304408
Amenazas detectadas: 1
Amenazas en cuarentena: 1
Tiempo transcurrido: 15 min, 17 seg

-Opciones de análisis-
Memoria: Activado
Inicio: Activado
Sistema de archivos: Activado
Archivo: Activado
Rootkits: Desactivado
Heurística: Activado
PUP: Detectar
PUM: Detectar

-Detalles del análisis-
Proceso: 0
(No hay elementos maliciosos detectados)

Módulo: 0
(No hay elementos maliciosos detectados)

Clave del registro: 0
(No hay elementos maliciosos detectados)

Valor del registro: 0
(No hay elementos maliciosos detectados)

Datos del registro: 0
(No hay elementos maliciosos detectados)

Secuencia de datos: 0
(No hay elementos maliciosos detectados)

Carpeta: 0
(No hay elementos maliciosos detectados)

Archivo: 1
Generic.Malware/Suspicious, C:\USERS\SOWINO\DESKTOP\TABLET 10\UCDOWNLOADS\SPEEDFIXTOOLSETUP.EXE, En cuarentena, [0], [392686],1.0.13107

Sector físico: 0
(No hay elementos maliciosos detectados)

WMI: 0
(No hay elementos maliciosos detectados)


(end)

Perfecto y ahora prueba tu máquina desde el modo normal de windows durante otras 24h y nos comentas los resultados.

Saludos.