Buen día para todos:
Por favor ayúdenme a desinfectar el PC y arreglarle el problema de lentitud generalizada que tiene.
En especial se nota mucha lentitud con los programas Word, Excel, Acrobat Reader (con los PDF), todo lo que es Office, pero en general en todo.
La semana pasada cuando se estaba utilizando Excel se puso a titilar la pantalla como si tuviera un problema de energía y, además se abrieron múltiples ventanas de Firefox con la pagina con el correo de Yahoo!. Entonces luego de cerrar todo reinicio el PC para poder seguir utilizándolo.
Adicionalmente el PC tiene versión 21H1 y esta avisando para actualizar a 21H2. ¿Espero a solucionar todos los problemas o debo realizar primero esa actualización?.
También Driver Talent esta avisando para actualizar el controlador de pantalla, ¿igualmente debo esperar o realizar primero esa actualización?.
Ahora los Log files:
Norton 360:
Estadísticas del análisis:
Inicio del análisis:
Local: 30/04/2022 11:56 p.m.
UTC: 1/05/2022 4:56 a.m.
Hora de análisis: 14,964 segundos
Destinos del análisis: Todo el equipo
Recuentos:
Total de elementos analizados: 1,427,371
- Archivos y directorios: 1,422,865
- Entradas en el registro: 733
- Procesos y elementos de inicio: 3,035
- Elementos de redes y navegadores: 611
- Otros: 4
- Archivos de confianza: 38,063
- Archivos omitidos: 6,764
Total de riesgos para la seguridad detectados: 0
Total de elementos resueltos: 0
Total de elementos que requieren atención: 0
Amenazas resueltas:
No se resolvió ningún riesgo.
Amenazas no resueltas:
No hay riesgos sin resolver.Rkill 2.9.1 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2022 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html
Program started at: 05/02/2022 01:56:35 AM in x64 mode.
Windows Version: Windows 10 Home Single Language
Checking for Windows services to stop:
* No malware services found to stop.
Checking for processes to terminate:
* No malware processes found to kill.
Checking Registry for malware related settings:
* No issues found in the Registry.
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
Performing miscellaneous checks:
* Windows Defender Disabled
[HKLM\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware" = dword:00000001
Searching for Missing Digital Signatures:
* No issues found.
Checking HOSTS File:
* HOSTS file entries found:
127.0.0.1 localhost
Program finished at: 05/02/2022 02:17:20 AM
Execution time: 0 hours(s), 20 minute(s), and 44 seconds(s)Malwarebytes
www.malwarebytes.com
-Detalles del registro-
Fecha del análisis: 2/5/22
Hora del análisis: 2:44
Archivo de registro: a3b60372-c9eb-11ec-ac95-10f0057ddb37.json
-Información del software-
Versión: 4.5.8.191
Versión de los componentes: 1.0.1666
Versión del paquete de actualización: 1.0.54454
Licencia: Gratis
-Información del sistema-
SO: Windows 10 (Build 19043.1645)
CPU: x64
Sistema de archivos: NTFS
Usuario: DESKTOP-M52KO3E\usuario
-Resumen del análisis-
Tipo de análisis: Análisis personalizado
Análisis iniciado por:: Manual
Resultado: Completado
Objetos analizados: 745451
Amenazas detectadas: 0
Amenazas en cuarentena: 0
Tiempo transcurrido: 4 hr, 49 min, 4 seg
-Opciones de análisis-
Memoria: Activado
Inicio: Activado
Sistema de archivos: Activado
Archivo: Activado
Rootkits: Desactivado
Heurística: Activado
PUP: Detectar
PUM: Detectar
-Detalles del análisis-
Proceso: 0
(No hay elementos maliciosos detectados)
Módulo: 0
(No hay elementos maliciosos detectados)
Clave del registro: 0
(No hay elementos maliciosos detectados)
Valor del registro: 0
(No hay elementos maliciosos detectados)
Datos del registro: 0
(No hay elementos maliciosos detectados)
Secuencia de datos: 0
(No hay elementos maliciosos detectados)
Carpeta: 0
(No hay elementos maliciosos detectados)
Archivo: 0
(No hay elementos maliciosos detectados)
Sector físico: 0
(No hay elementos maliciosos detectados)
WMI: 0
(No hay elementos maliciosos detectados)
(end)# -------------------------------
# Malwarebytes AdwCleaner 8.3.2.0
# -------------------------------
# Build: 03-23-2022
# Database: 2022-04-27.2 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 05-02-2022
# Duration: 00:00:34
# OS: Windows 10 Home Single Language
# Cleaned: 18
# Failed: 0
***** [ Services ] *****
Deleted LDrvSvc
***** [ Folders ] *****
Deleted C:\DRIVERTALENT
Deleted C:\OSTotoFolder
Deleted C:\Program Files (x86)\OSTotoSoft
Deleted C:\ProgramData\DRIVERTALENT
Deleted C:\ProgramData\IObit\Advanced SystemCare
Deleted C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DRIVER TALENT
Deleted C:\Users\usuario\AppData\Roaming\DRIVERTALENT
Deleted C:\Users\usuario\AppData\Roaming\IObit\Advanced SystemCare
Deleted C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare
***** [ Files ] *****
No malicious files cleaned.
***** [ DLL ] *****
No malicious DLLs cleaned.
***** [ WMI ] *****
No malicious WMI cleaned.
***** [ Shortcuts ] *****
No malicious shortcuts cleaned.
***** [ Tasks ] *****
No malicious tasks cleaned.
***** [ Registry ] *****
Deleted HKCU\Software\OSTotoSoft
Deleted HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
Deleted HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
Deleted HKLM\Software\Wow6432Node\IOBIT\ASC
Deleted HKLM\Software\Wow6432Node\IObit\RealTimeProtector
Deleted HKLM\Software\Wow6432Node\OSTotoSoft
Deleted HKLM\Software\Wow6432Node\\MICROSOFT\INTERNET EXPLORER\MAIN\FEATURECONTROL\FEATURE_BROWSER_EMULATION|DRIVERTALENT.EXE
Deleted HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{29FE44D7-BC89-4188-8B0E-F6BA073C15A5}_is1
***** [ Chromium (and derivatives) ] *****
No malicious Chromium entries cleaned.
***** [ Chromium URLs ] *****
No malicious Chromium URLs cleaned.
***** [ Firefox (and derivatives) ] *****
No malicious Firefox entries cleaned.
***** [ Firefox URLs ] *****
No malicious Firefox URLs cleaned.
***** [ Hosts File Entries ] *****
No malicious hosts file entries cleaned.
***** [ Preinstalled Software ] *****
No Preinstalled Software cleaned.
*************************
[+] Delete Tracing Keys
[+] Reset Winsock
*************************
AdwCleaner[S00].txt - [6946 octets] - [02/05/2022 07:44:18]
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ########### -------------------------------
# Malwarebytes AdwCleaner 8.3.2.0
# -------------------------------
# Build: 03-23-2022
# Database: 2022-04-27.2 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start: 05-02-2022
# Duration: 00:01:00
# OS: Windows 10 Home Single Language
# Scanned: 32048
# Detected: 54
***** [ Services ] *****
PUP.Optional.DriveTheLife LDrvSvc
***** [ Folders ] *****
PUP.Optional.AdvancedSystemCare C:\ProgramData\IObit\Advanced SystemCare
PUP.Optional.AdvancedSystemCare C:\Users\usuario\AppData\Roaming\IObit\Advanced SystemCare
PUP.Optional.AdvancedSystemCare C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare
PUP.Optional.DriveTheLife C:\DRIVERTALENT
PUP.Optional.DriveTheLife C:\ProgramData\DRIVERTALENT
PUP.Optional.DriveTheLife C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DRIVER TALENT
PUP.Optional.DriveTheLife C:\Users\usuario\AppData\Roaming\DRIVERTALENT
PUP.Optional.DriverTalent C:\OSTotoFolder
PUP.Optional.DriverTalent C:\Program Files (x86)\OSTotoSoft
***** [ Files ] *****
No malicious files found.
***** [ DLL ] *****
No malicious DLLs found.
***** [ WMI ] *****
No malicious WMI found.
***** [ Shortcuts ] *****
No malicious shortcuts found.
***** [ Tasks ] *****
No malicious tasks found.
***** [ Registry ] *****
PUP.Optional.AdvancedSystemCare HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
PUP.Optional.AdvancedSystemCare HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
PUP.Optional.AdvancedSystemCare HKLM\Software\Wow6432Node\IOBIT\ASC
PUP.Optional.AdvancedSystemCare HKLM\Software\Wow6432Node\IObit\RealTimeProtector
PUP.Optional.DriveTheLife HKLM\Software\Wow6432Node\\MICROSOFT\INTERNET EXPLORER\MAIN\FEATURECONTROL\FEATURE_BROWSER_EMULATION|DRIVERTALENT.EXE
PUP.Optional.DriverTalent HKCU\Software\OSTotoSoft
PUP.Optional.DriverTalent HKLM\Software\Wow6432Node\OSTotoSoft
PUP.Optional.DriverTalent HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{29FE44D7-BC89-4188-8B0E-F6BA073C15A5}_is1
***** [ Chromium (and derivatives) ] *****
No malicious Chromium entries found.
***** [ Chromium URLs ] *****
No malicious Chromium URLs found.
***** [ Firefox (and derivatives) ] *****
No malicious Firefox entries found.
***** [ Firefox URLs ] *****
No malicious Firefox URLs found.
***** [ Hosts File Entries ] *****
No malicious hosts file entries found.
***** [ Preinstalled Software ] *****
Preinstalled.EpsonCustomerResearchParticipation Folder C:\Program Files\EPSON\EPSONCUSTOMERRESEARCHPARTICIPATION
Preinstalled.EpsonCustomerResearchParticipation Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B26449A6-6007-4460-B4FE-C4776115BCEA}
Preinstalled.HPAudioSwitch Folder C:\Program Files (x86)\HP\HPAUDIOSWITCH
Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{F540EBE5-BFDB-4860-8760-C44FE0B4F4E7}
Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPAudioSwitch
Preinstalled.HPAudioSwitch Task C:\Windows\System32\Tasks\HPAUDIOSWITCH
Preinstalled.HPJumpStartApps Folder C:\Program Files (x86)\HP\HP JUMPSTART APPS
Preinstalled.HPJumpStartApps Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\HP JumpStart Apps
Preinstalled.HPJumpStartBridge Folder C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE
Preinstalled.HPJumpStartLaunch Folder C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH
Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{39DED8CD-A4A3-4B69-9C4C-56C47D0B11F2}
Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch
Preinstalled.HPJumpStartLaunch Task C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH
Preinstalled.HPOrbit Folder C:\Program Files\HP\HP ORBIT
Preinstalled.HPOrbit Folder C:\Program Files\HP\HP ORBIT SERVICE
Preinstalled.HPOrbit Folder C:\ProgramData\HP\HP ORBIT
Preinstalled.HPOrbit Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{1A083C69-5382-4CF9-8074-80EC050D9FC8}
Preinstalled.HPOrbit Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B384505E-0FE1-4A0F-9E92-7C592276E0A4}
Preinstalled.HPRegistrationService Folder C:\Program Files (x86)\HP\HP REGISTRATION SERVICE
Preinstalled.HPRegistrationService Folder C:\ProgramData\HP\HP REGISTRATION SERVICE
Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT
Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP CUSTOMER FEEDBACK
Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS
Preinstalled.HPSupportAssistant Folder C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Preinstalled.HPSupportAssistant Folder C:\Users\usuario\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Preinstalled.HPSupportAssistant Folder C:\Windows\System32\config\systemprofile\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Preinstalled.HPSupportAssistant Registry HKLM\Software\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Preinstalled.HPSupportAssistant Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{4780AF24-213D-4187-86F2-0014A6D6077B}
Preinstalled.HPSureConnect Folder C:\Program Files\HPCOMMRECOVERY
Preinstalled.HPSureConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6}
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########FRST_02-05-2022.txt (58,9 KB)
Addition_02-05-2022.txt (58,0 KB)
Muchas gracias por su atención y quedo atento a su(s) respuesta(s).
. Parece ser que tu ordenador está desinfectado, por lo que el problema de lentitud puede ser cualquiera de éstos otros: