Hola Pablo.
Disculpas por no responderte antes.
Ejecute los procesos que me indicaste
Te informo que solo lo pude correr como perzonalizado a traves del programador de tareas.
Duro el proceso mas de 2 horas porque tambien reviso el pendrive. Espero lo haya corrido bien ya que no encontro nada.
El Malwarebytes lo ejecute con el antivirus desactivado
Malwarebytes
www.malwarebytes.com
-Detalles del registro-
Fecha del análisis: 28/6/21
Hora del análisis: 15:36
Archivo de registro: c334805a-d83f-11eb-804a-f469d5c1e1ea.json
-Información del software-
Versión: 4.4.0.117
Versión de los componentes: 1.0.1344
Versión del paquete de actualización: 1.0.42383
Licencia: Prueba
-Información del sistema-
SO: Windows 10 (Build 19042.1052)
CPU: x64
Sistema de archivos: NTFS
Usuario: System
-Resumen del análisis-
Tipo de análisis: Análisis personalizado
Análisis iniciado por:: Programador de tareas
Resultado: Completado
Objetos analizados: 465332
Amenazas detectadas: 0
Amenazas en cuarentena: 0
Tiempo transcurrido: 2 hr, 22 min, 51 seg
-Opciones de análisis-
Memoria: Activado
Inicio: Activado
Sistema de archivos: Activado
Archivo: Activado
Rootkits: Desactivado
Heurística: Activado
PUP: Detectar
PUM: Detectar
-Detalles del análisis-
Proceso: 0
(No hay elementos maliciosos detectados)
Módulo: 0
(No hay elementos maliciosos detectados)
Clave del registro: 0
(No hay elementos maliciosos detectados)
Valor del registro: 0
(No hay elementos maliciosos detectados)
Datos del registro: 0
(No hay elementos maliciosos detectados)
Secuencia de datos: 0
(No hay elementos maliciosos detectados)
Carpeta: 0
(No hay elementos maliciosos detectados)
Archivo: 0
(No hay elementos maliciosos detectados)
Sector físico: 0
(No hay elementos maliciosos detectados)
WMI: 0
(No hay elementos maliciosos detectados)
(end)
El Adware Cleaner lo ejecute con el antivirus activado
Pego los 2 informes que emitio.
# -------------------------------
# Malwarebytes AdwCleaner 8.3.0.0
# -------------------------------
# Build: 06-29-2021
# Database: 2021-06-29.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 06-30-2021
# Duration: 00:00:08
# OS: Windows 10 Home Single Language
# Cleaned: 10
# Failed: 0
***** [ Services ] *****
No malicious services cleaned.
***** [ Folders ] *****
Deleted C:\Windows\ServiceProfiles\LocalService\AppData\Local\Host App Service
Deleted C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Host App Service
***** [ Files ] *****
Deleted C:\Windows\System32\Tasks_Migrated\App Explorer
***** [ DLL ] *****
No malicious DLLs cleaned.
***** [ WMI ] *****
No malicious WMI cleaned.
***** [ Shortcuts ] *****
No malicious shortcuts cleaned.
***** [ Tasks ] *****
No malicious tasks cleaned.
***** [ Registry ] *****
Deleted HKLM\Software\Classes\Installer\Features\A38C15B2D5649AE4C9CDE19DE50DA96C
Deleted HKLM\Software\Classes\Installer\Products\A38C15B2D5649AE4C9CDE19DE50DA96C
Deleted HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A38C15B2D5649AE4C9CDE19DE50DA96C
Deleted HKU\S-1-5-19\Software\Host App Service
Deleted HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Uninstall\Host App Service
Deleted HKU\S-1-5-20\Software\Host App Service
Deleted HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Uninstall\Host App Service
***** [ Chromium (and derivatives) ] *****
No malicious Chromium entries cleaned.
***** [ Chromium URLs ] *****
No malicious Chromium URLs cleaned.
***** [ Firefox (and derivatives) ] *****
No malicious Firefox entries cleaned.
***** [ Firefox URLs ] *****
No malicious Firefox URLs cleaned.
***** [ Hosts File Entries ] *****
No malicious hosts file entries cleaned.
***** [ Preinstalled Software ] *****
No Preinstalled Software cleaned.
*************************
[+] Delete Tracing Keys
[+] Reset Winsock
*************************
AdwCleaner[S00].txt - [6338 octets] - [30/06/2021 23:47:56]
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
-------------------------------
Malwarebytes AdwCleaner 8.3.0.0
-------------------------------
Build: 06-29-2021
Database: 2021-06-29.1 (Cloud)
-------------------------------
Mode: Scan
-------------------------------
Start: 06-30-2021
Duration: 00:00:21
OS: Windows 10 Home Single Language
Scanned: 31985
Detected: 42
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
Adware.pokki C:\Windows\ServiceProfiles\LocalService\AppData\Local\Host App Service
Adware.pokki C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Host App Service
***** [ Files ] *****
Adware.pokki C:\Windows\System32\Tasks_Migrated\App Explorer
***** [ DLL ] *****
No malicious DLLs found.
***** [ WMI ] *****
No malicious WMI found.
***** [ Shortcuts ] *****
No malicious shortcuts found.
***** [ Tasks ] *****
No malicious tasks found.
***** [ Registry ] *****
Adware.pokki HKU\S-1-5-19\Software\Host App Service
Adware.pokki HKU\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Uninstall\Host App Service
Adware.pokki HKU\S-1-5-20\Software\Host App Service
Adware.pokki HKU\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Uninstall\Host App Service
PUP.Optional.Legacy HKLM\Software\Classes\Installer\Features\A38C15B2D5649AE4C9CDE19DE50DA96C
PUP.Optional.Legacy HKLM\Software\Classes\Installer\Products\A38C15B2D5649AE4C9CDE19DE50DA96C
PUP.Optional.Legacy HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A38C15B2D5649AE4C9CDE19DE50DA96C
***** [ Chromium (and derivatives) ] *****
No malicious Chromium entries found.
***** [ Chromium URLs ] *****
No malicious Chromium URLs found.
***** [ Firefox (and derivatives) ] *****
No malicious Firefox entries found.
***** [ Firefox URLs ] *****
No malicious Firefox URLs found.
***** [ Hosts File Entries ] *****
No malicious hosts file entries found.
***** [ Preinstalled Software ] *****
Preinstalled.AcerCareCenter Folder C:\Program Files (x86)\ACER\CARE CENTER
Preinstalled.AcerCareCenter Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{B3A69D18-1768-402F-8858-2CECDDCE8C9B}
Preinstalled.AcerCareCenter Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{39E85832-F82F-4470-9840-C3255253F56E}
Preinstalled.AcerCareCenter Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{B3A69D18-1768-402F-8858-2CECDDCE8C9B}
Preinstalled.AcerCareCenter Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ACCAgent
Preinstalled.AcerCareCenter Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ACCBackgroundApplication
Preinstalled.AcerCareCenter Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall{AFB52E98-7597-4484-9202-58F0FD3512ED}
Preinstalled.AcerCareCenter Task C:\Windows\System32\Tasks\ACCAGENT
Preinstalled.AcerCareCenter Task C:\Windows\System32\Tasks\ACCBACKGROUNDAPPLICATION
Preinstalled.AcerConfigurationManager Folder C:\Program Files (x86)\ACER\AMUNDSEN\2.1.16258
Preinstalled.AcerConfigurationManager Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{7AD5E112-7E10-472B-99E3-F67EDCB741AD}
Preinstalled.AcerConfigurationManager Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AcerCMUpdateTask2.1.16258
Preinstalled.AcerConfigurationManager Registry HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{414D554E-4453-454E-0201-000000016258}
Preinstalled.AcerConfigurationManager Task C:\Windows\System32\Tasks\ACERCMUPDATETASK2.1.16258
Preinstalled.AcerJumpstart Folder C:\Program Files (x86)\ACER\ACER JUMPSTART
Preinstalled.AcerQuickAccess Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{5C054EB1-8AD4-49F9-87F9-C0597A63BF37}
Preinstalled.AcerQuickAccess Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{F9F7A1F4-9118-42B2-8875-4945D3F04007}
Preinstalled.AcerQuickAccess Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Power Button
Preinstalled.AcerQuickAccess Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Quick Access
Preinstalled.AcerQuickAccess Task C:\Windows\System32\Tasks\POWER BUTTON
Preinstalled.AcerQuickAccess Task C:\Windows\System32\Tasks\QUICK ACCESS
Preinstalled.AcerQuickAccessService Folder C:\Program Files\ACER\QUICK ACCESS SERVICE
Preinstalled.AcerQuickAccessService Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall{AB25551C-74EF-4BAB-9989-891517FCF9FF}
Preinstalled.AcerUEIPFramework Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{595D8D02-1FFB-4467-B7F0-B01A1FC72A3A}
Preinstalled.AcerUEIPFramework Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{776673F0-4A77-4958-9094-DCE9B559A088}
Preinstalled.AcerUEIPFramework Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UEIPInvitation
Preinstalled.AcerUEIPFramework Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UbtFrameworkService
Preinstalled.AcerUEIPFramework Task C:\Windows\System32\Tasks\UBTFRAMEWORKSERVICE
Preinstalled.AcerUEIPFramework Task C:\Windows\System32\Tasks\UEIPINVITATION
Preinstalled.AcerUpdater Folder C:\ProgramData\ACER\ACER UPDATER
Preinstalled.UserExperienceImprovementProgramService Folder C:\Program Files\ACER\USER EXPERIENCE IMPROVEMENT PROGRAM SERVICE\FRAMEWORK
Preinstalled.UserExperienceImprovementProgramService Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall{E9495FD3-F73D-4D33-A104-047F9E8BE6C7}
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
Como podras ver, en el reporte encontro software preinstalado de Acer, creo haberlo puesto en cuarentena.
Espero haya realizado los procesos correctamente y puedan servirte los informes.
Aguardo tu comentartio y/o indicaciones.
Dede ya te agradezco el tiempo que me dedicas.
Saludos.