Windows 7: Problemas con el escritorio

Sistemas Operativos
14

Hola @Jimena_Pedraza

Se ven varios problemas en tu equipo:

Paso 1:

Tienes dos antivirus funcionales en tu equipo y dos de los pesos pesados, desinstala ambos (AVG y Avast) con su >>> Herramienta especifica de desinstalación.

Desinstalas uno primero, luego de reiniciar el segundo.

Estarás sin antivirus, navega y descarga con precaución.

Paso 2:

Desinstala con Revo Uninstaller en su Modo Avanzado:

  • 1. AVG PC TuneUp
  • 2. Dll-Files. com Fixer

Manual de Revo Uninstaller.

Paso 3:

Ejecutaste FRST desde un lugar incorrecto:

  • Running from C:\Users\Pedraza\ Downloads

Corta el ejecutable y pegalo en tu escritorio <<< Esto es Muy Importante.

Paso 4:

Sigue estos pasos:

1.- Muy Importante >>> Realizar una copia de Seguridad de su Registro.

  • Descarga DelFix en el escritorio de Windows.
  • Clic Derecho, “Ejecutar como Administrador”.
  • En la ventana principal, marca solamente la casilla “Create Registry Backup”.
  • Clic en Run.

Al terminar se abrirá un reporte llamado DelFix.txt, guárdelo por si fuera necesario y cierre la herramienta…

2.- Abre un nuevo archivo Notepad/Bloc de Notas y copia y pega este contenido:


Start
CloseProcesses:
CreateRestorePoint:
HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
HKLM\...\Drivers32: [msacm.l3acm] => C:\Windows\system32\l3codecp.acm [182272 2009-07-13] (Microsoft Windows -> Fraunhofer Institut Integrierte Schaltungen IIS)
HKLM\...\Drivers32: [VIDC.FPS1] => C:\Windows\system32\frapsv64.dll [105984 2015-09-05] (Beepa P/L) [File not signed]
HKLM\...\Drivers32: [VIDC.FPS1] => C:\Windows\SysWOW64\frapsvid.dll [94208 2015-09-05] (Beepa P/L) [File not signed]
HKLM\...\Drivers32: [vidc.tscc] => C:\Windows\SysWOW64\tsccvid.dll [411480 2010-03-04] (TechSmith Corporation -> TechSmith Corporation)
HKLM\...\Drivers32: [vidc.VP60] => C:\Windows\SysWOW64\vp6vfw.dll [447752 2008-09-04] (Electronic Arts -> On2.com)
HKLM\...\Drivers32: [vidc.VP61] => C:\Windows\SysWOW64\vp6vfw.dll [447752 2008-09-04] (Electronic Arts -> On2.com)
GroupPolicy: Restriction - Chrome <==== ATTENTION
GroupPolicy\User: Restriction ? <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
Task: {09FA8F41-1EF9-427C-9D24-E96487DC123E} - System32\Tasks\DLL-Files FixerASKUSER => C:\Program Files (x86)\Dll-Files.com Fixer\DLLFixer.exe
Task: {24E80A78-8447-448C-8E83-E013DD610D99} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {268857D2-998A-4D7B-B607-9927D246EAFD} - System32\Tasks\Microsoft\Windows\Setup\gwx\launchtrayprocess => C:\Windows\system32\GWX\GWX.exe
C:\Windows\system32\GWX
Task: {2FD24FC2-B238-4CAD-89BE-BBA808B40CAE} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent => Command(1): %windir%\system32\GWX\GWXConfigManager.exe -> /RefreshConfigAndContent
Task: {2FD24FC2-B238-4CAD-89BE-BBA808B40CAE} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent => Command(2): C:\Windows\system32\GWX\GWXDetector.exe [  [ ]]
Task: {3708058B-2723-405B-BF11-5F6AA97D4ED7} - System32\Tasks\{47241BEF-2B2B-4B52-BB26-D06422D38D6E} => C:\Windows\system32\pcalua.exe -a "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe"
Task: {466E71E6-F4BA-4896-848C-2646DDA44193} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {4FFC545E-F50B-45FF-A512-3C2B68D1448C} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {519CD28B-70C7-49EC-803C-DBEDDC6BF8A5} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => Command(1): %windir%\system32\GWX\GWXConfigManager.exe -> /RefreshConfig
Task: {519CD28B-70C7-49EC-803C-DBEDDC6BF8A5} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxconfig => Command(2): C:\Windows\system32\GWX\GWXDetector.exe [  [ ]]
Task: {540221A4-7963-463C-ACD9-01584DDD2AFD} - System32\Tasks\{8B23250A-CA6F-416D-A7B0-B7B7C8E1DA28} => C:\Windows\system32\pcalua.exe -a D:\Sims3SP01Setup.exe -d D:\
Task: {64ECE348-87FA-4A19-BCFA-A786DB0A28AB} - System32\Tasks\DLL-Files.Com Fixer_Updates => C:\Program Files (x86)\Dll-Files.com Fixer\DLLFixer.exe
Task: {68041BB2-4998-42B2-88D1-195459036686} - System32\Tasks\DLL-Files.Com Fixer_MONTHLY => C:\Program Files (x86)\Dll-Files.com Fixer\DLLFixer.exe
Task: {6D315B1E-FA9F-427F-9658-4BBC2B48E91B} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {8277A646-9397-4C5F-89C4-64175C8F1831} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {92CF50E8-9A25-4CA8-B6FA-B670B9555CBB} - \Microsoft\Windows\Setup\GWXTriggers\Logon-URT -> No File <==== ATTENTION
Task: {C158866D-ADAC-4D59-B5C9-57B443C68ABB} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {C3039DA6-22F4-45ED-9309-66C679824494} - System32\Tasks\Microsoft\Windows\Setup\gwx\refreshgwxcontent => C:\Windows\system32\GWX\GWXConfigManager.exe
Task: {D5A8631F-5882-4B6D-92AC-D83AF3283C5E} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {F8981F90-51EE-41F9-A143-3B5394A68593} - System32\Tasks\Microsoft\Windows\Setup\gwx\rundetector => C:\Windows\system32\GWX\GWXDetector.exe
Task: {FD5C184E-F0AC-4A4E-BA7D-D4432F383F99} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {FE358FD7-B593-4909-9D60-4FD936868F2B} - System32\Tasks\{5283008F-BBEB-46DA-9873-8E98113EC806} => C:\Windows\system32\pcalua.exe -a D:\Sims3EP09Setup.exe -d D:\
Task: C:\Windows\Tasks\AdwCleaner_onReboot.job => C:\Users\Pedraza\Desktop\adwcleaner_7.4.1.exe
URLSearchHook: [S-1-5-21-1634448849-352997038-3322466404-1000] ATTENTION => Default URLSearchHook is missing
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [No File]
FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll [No File]
CHR Profile: C:\Users\Pedraza\AppData\Local\Google\Chrome\User Data\ChromeDefaultData [2019-09-25] <==== ATTENTION
2019-09-17 17:32 - 2019-09-17 17:32 - 000000000 ____D C:\Windows\system32\%LocalAppData%
2019-09-17 16:03 - 2019-09-17 16:03 - 000000000 ____D C:\Program Files (x86)\GUM7A2E.tmp
2019-09-16 20:50 - 2019-09-16 20:50 - 000000000 ____D C:\Users\Pedraza\Gihosoft Android Data Recovery
2019-09-11 23:20 - 2019-09-11 23:21 - 000000000 ___DC C:\5541b24cb0ef1467f89ccc92fa2e
2019-09-18 00:43 - 2017-12-18 13:57 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Lavasoft
2016-12-26 15:02 - 2016-12-26 15:02 - 007680000 _____ () C:\Program Files (x86)\GUT29CE.tmp
2016-08-22 12:04 - 2016-08-22 12:04 - 007065600 _____ () C:\Program Files (x86)\GUT5D6C.tmp
2016-08-21 23:15 - 2016-08-21 23:15 - 007065600 _____ () C:\Program Files (x86)\GUTAF33.tmp
2017-09-19 13:23 - 2017-11-20 14:21 - 000090349 _____ () C:\Users\Pedraza\AppData\Roaming\downloads.json
2016-12-27 21:46 - 2016-12-27 21:56 - 000000115 _____ () C:\Users\Pedraza\AppData\Roaming\LogFile.txt
ShellIconOverlayIdentifiers: [###MegaShellExtSyncing] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} =>  -> No File
ShellIconOverlayIdentifiers-x32: [###MegaShellExtSyncing] -> {0596C850-7BDD-4C9D-AFDF-873BE6890637} =>  -> No File
AlternateDataStreams: C:\ProgramData\TEMP:972E3A44 [120]

CMD: ipconfig /flushdns
CMD: ipconfig /renew
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
RemoveProxy:
EmptyTemp:
Hosts:
END
  • Lo guardas bajo el nombre de fixlist.txt en el escritorio <<< Esto es muy importante.

Nota: Es necesario que el ejecutable Frst.exe y fixlist.txt se encuentren en la misma ubicación (escritorio) o si no la herramienta no trabajara.

  • Ejecutas Frst.exe.
  • Presionas el botón Fix y aguardas a que termine.
  • La Herramienta guardara el reporte en tu escritorio (Fixlog.txt).
  • Lo pegas en tu próxima respuesta.

Nos comentas luego de reiniciar como sigue el problema.

Salu2.