Tu navegador está administrado (gestionado por tu organización) + internet se desconecta

Hola, no puedo ejecutar hitman porque no tengo conexion a internet, me sale “no hay conexion a internet, esperando la conexion a internet” y se cancela

Hola de nuevo

Ya me ha regresado el internet, estuve casi todo el día hasta que volvió

Respecto al análisis de HitmanPro, me sale “La licencia de prueba ha caducado” y no puedo realizar la limpieza correspondiente y obtener el informe con los resultados (me sale que debo activar licencia y comprar, nada de poner mail para tener 15 dias de prueba). De igual forma dejo la foto de las detecciones

Todas las que siguen son de “avast.OnlineSecurity”, ubicadas en el mismo lugar

Hola.

Bien… Hitmanpro NO te deja eliminar lo detectado porque YA anteriormente debiste usar la herramienta y el plazo de prueba te ha caducado. :face_with_raised_eyebrow:

Y ahora haces lo siguiente, descarga e instala este programa :arrow_right: Manual de Revo Uninstaller :+1:

Y úsalo para desinstalar todos los programas que encuentres que se llamen o tengan en su nombre, cualquiera de estas denominaciones :

Cuando Revo te pida, que selecciones el método de desinstalación, seleccionas “Avanzado”.

Si durante el proceso te solicita “Reiniciar” NO lo hagas, dile que NO y deja que Revo siga trabajando.

Cuando termines todos los procesos de desinstalación ya REINICIAS tú el ordenador.

Compruebas y nos comentas y dinos que pudiste desinstalar de todos esos programas.

Saludos.

Hola, listo, ya fueron desinstalados el ZoneAlarm y el explorador de comodo

Me doy cuenta que cuando se me va, en el administrador de tareas sale runtime broker y varios “com surrogate”, y en conexiones disponibles salen redes wifi con excelente señal con nombres raros que al rato desaparecen y una que se queda llamada “dormitorio b” que tiene un escudo y signo de exclamación (sin contraseña. Si te conectas a esa red sale internet limitado). Aclaro que vivo en una casa y no hay edificios o departamentos cercanos

Hola.

Pues vas a realizar una comprobación siguiendo estos pasos :arrow_right: Manual Dr Web Curelt! , cuando termines nos pones el informe y comentas como sigue el problema.

Saludos.

Hola Javier, te dejo el informe

Total 697189567110 bytes in 416530 files scanned (697850 objects)
Total 416214 files (697470 objects) are clean
Total 36 files (39 objects) are infected
Total 339 files are raised error condition
Scan time is 02:41:12.845

-----------------------------------------------------------------------------
Start curing
-----------------------------------------------------------------------------

C:\program files (x86)\freecodecpack\haali\dxr.dll - quarantined
C:\program files (x86)\freecodecpack\haali\dxr.x64.dll - quarantined
C:\program files (x86)\freecodecpack\vsfilter.dll - quarantined
C:\FRST\Quarantine\C\Program Files (x86)\IObit\IObit Unlocker\IObitUnlockerExtension.dll - quarantined
C:\Program Files (x86)\Bentley\Engineering\RAM Advanse Español\lsinit.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\avi.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\avi.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\avs.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\dsmux.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\avss.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\dsmux.x64.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\gdsmux.x64.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\gdsmux.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkunicode.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkv2vfr.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkv2vfr.x64.exe - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkunicode.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkzlib.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkzlib.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkx.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mkx.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mp4.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\ogm.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\ogm.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\mp4.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\ts.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\Haali\ts.x64.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\avfilter-lav-5.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\avformat-lav-56.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\avresample-lav-2.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\avutil-lav-54.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\IntelQuickSyncDecoder.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\libbluray.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\swscale-lav-3.dll - quarantined
C:\Program Files (x86)\FreeCodecPack\LAV\avcodec-lav-56.dll - quarantined
C:\Program Files (x86)\Wise\Wise Memory Optimizer\unins000.exe - quarantined

Total 697189567110 bytes in 416530 files scanned (697850 objects)
Total 416214 files (697470 objects) are clean
Total 36 files (39 objects) are infected
Total 36 files are neutralized
Total 339 files are raised error condition
Scan time is 02:41:12.845

Y el problema sigue pasando :c

Hola de nuevo @chrimoya y perdona el retraso. :roll_eyes:

Ahora vas usar esta herramienta :

Descarga en tu escritorio :arrow_right: Windows Repair all in one, hazlo con la versión portable suele estar la última de todas donde veas que pone Captura

Es un fichero ZIP con este nombre :white_check_mark: tweaking.com_windows_repair_aio.zip, lo descomprimes y ejecutas desde la carpeta que se habrá generado en tu escritorio.

Haces doble clic sobre el archivo Repair_Windows.exe.(Si usas Windows Vista/7/8 o 10 presiona clic derecho y selecciona Ejecutar como Administrador.- )

Aceptas en la primera pantalla la licencia de uso pulsando en I Agree y a continuación veras la pantalla inicial del programa, donde debes seguir estos pasos :

:one: Repairs - Main.

:two: Open Repairs.



Inmediatamente aparecerá esta nueva ventana, donde debes seguir pulsando en :

:three: Start Repairs.


El proceso ira realizando todos los pasos establecidos y cuando termine ya Reinicias TU el equipo. :white_check_mark:

Nos comentas como funciona tu equipo, en relación al problema planteado.

Saludos.

Hola, no pasa nada tranquilo

Respecto al programa, no pudo realizar todos los pasos (intenté en modo seguro y de igual forma no se pudo completar.)

Dejo los logs, pero en el archivo del bloc de notas no salen los pasos del 1 al 8, sale cortado

   Done (25/06/2020 08:36:33 p.m.)

08 - Repair MDAC/MS Jet
   Start (25/06/2020 08:36:33 p.m.)
   Running Repair Under Current User Account
   Running Repair Under Current User Account
   Done (25/06/2020 08:36:35 p.m.)

09 - Repair Hosts File
   Start (25/06/2020 08:36:35 p.m.)
   Running Repair Under Current User Account
   Done (25/06/2020 08:36:36 p.m.)

10 - Remove Policies Set By Infections
   Start (25/06/2020 08:36:36 p.m.)
   Running Repair Under Current User Account
   Running Repair Under Current User Account
   Done (25/06/2020 08:36:39 p.m.)

11 - Repair Start Menu Icons Removed By Infections
   Start (25/06/2020 08:36:39 p.m.)
   Running Repair Under Current User Account
   Done (25/06/2020 08:36:40 p.m.)

12 - Repair Icons
   Start (25/06/2020 08:36:40 p.m.)
   Running Repair Under Current User Account
   Done (25/06/2020 08:36:50 p.m.)

13 - Repair Network
   Start (25/06/2020 08:36:50 p.m.)

Decompressing & Updating Windows Permission File C:\Users\Gastón.idea-PC\Desktop\Tweaking.com - Windows Repair\files\permissions\8.1\services.7z

Hola.

Bien… e hiciste pruebas despues de realizar el ultimo proceso y aun continua el problema del Wifi…??

Has hablado con tu compañía proveedora de Internet o ademas has realizado un RESET del módem/router…??

Saludos.

Hola

Después de hacer lo que me dijiste no hice otra cosa para arreglarlo. El problema continúa.

Lo del reset y hablar con la compañía ya lo hice, solo pasa en mi dispositivo

Hola.

Bien… pues me parece que tienes el sistema operativo bastante dañado e inestable.

Prueba lo siguiente:

1.- Botón de Inicio >>> escribes CMD >>> Botón derecho sobre él y >>> Ejecutar como Administrador.

En la consola que se abre escribe tal cual el siguiente comando:

  • sfc/scannow

Presionas Enter

Tomará un tiempo largo, esperas a que termine.

2.- A continuación, ingresa los siguientes comandos en la consola del símbolo de sistema(de uno en uno), pulsando Enter después de cada uno de ellos(copia y pega):

  • dism/online /cleanup-image /scanhealth

  • dism/online /cleanup-image /checkhealth

  • dism/online /cleanup-image /restorehealth

Nota: La ejecución de estos procesos puede demorar, no olvides REINICIAR el equipo para aplicar los cambios. :+1:

Si alguno de los pasos te da error coméntanos el error que te da y NO sigas al siguiente paso.

Nos comentas.

Saludos.

Hola

Hice el primero paso y al finalizar me salió "protección de archivos de windows encontró archivos dañados y no consiguió reparar algunos de ellos. Dejo foto y logs (solo parte final porque es re largo) image

2020-07-02 04:17:02, Info                  CSI    000009df [SR] Verify complete
2020-07-02 04:17:02, Info                  CSI    000009e0 [SR] Repairing 5 components
2020-07-02 04:17:02, Info                  CSI    000009e1 [SR] Beginning Verify and Repair transaction
2020-07-02 04:17:02, Info                  CSI    000009e2 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:DwmSWwOvzAgKfn/cVm+1yuDZiqBSNAu8H+Wuw7Qss/k=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2020-07-02 04:17:02, Info                  CSI    000009e3 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009e4 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.3.9600.17415_none_3cf85ad9770b339f\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:5X9H24+Dpj/r3Vhsso4jXfAe8IyYylwXLmweK3Etl68=}
2020-07-02 04:17:02, Info                  CSI    000009e5 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009e6 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.3.9600.17415_none_74a1f1a06c1e56a5\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:v4w4qHBpGxKTdferxyvgN+ty98Zuzjj7ysO1lGz8ZNo=}
2020-07-02 04:17:02, Info                  CSI    000009e7 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009e8 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.3.9600.17415_none_631e8bf880476a4b\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:woU8YrSegJ5YbfiU8SAwzhR1CoppWm5RVcZaXpTNXMo=}
2020-07-02 04:17:02, Info                  CSI    000009e9 [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009ea Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.3.9600.17415_none_cc3c2bedaa66d1dc\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:RlRFDIHdfJVK8LamNFpnW4meA/ZdJqGrrR7kpTVt0Tg=}
2020-07-02 04:17:02, Info                  CSI    000009eb [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009ec Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.3.9600.17415_none_631e8bf880476a4b\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:woU8YrSegJ5YbfiU8SAwzhR1CoppWm5RVcZaXpTNXMo=}
2020-07-02 04:17:02, Info                  CSI    000009ed [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009ee [SR] This component was referenced by [l:166{83}]"Package_1675_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-5019_neutral_GDR"
2020-07-02 04:17:02, Info                  CSI    000009ef Hashes for file member \??\C:\WINDOWS\SysWOW64\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:woU8YrSegJ5YbfiU8SAwzhR1CoppWm5RVcZaXpTNXMo=}
2020-07-02 04:17:02, Info                  CSI    000009f0 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-g..policy-admin-gpedit_31bf3856ad364e35_6.3.9600.17415_none_631e8bf880476a4b\gpedit.dll do not match actual file [l:20{10}]"gpedit.dll" :
  Found: {l:32 b:kr66STTQJj/SGCfMluAmidqauu1XH+iINrNGn3DUoo4=} Expected: {l:32 b:woU8YrSegJ5YbfiU8SAwzhR1CoppWm5RVcZaXpTNXMo=}
2020-07-02 04:17:02, Info                  CSI    000009f1 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\SysWOW64"\[l:20{10}]"gpedit.dll"; source file in store is also corrupted
2020-07-02 04:17:02, Info                  CSI    000009f2 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.3.9600.17415_none_cc3c2bedaa66d1dc\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:RlRFDIHdfJVK8LamNFpnW4meA/ZdJqGrrR7kpTVt0Tg=}
2020-07-02 04:17:02, Info                  CSI    000009f3 [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009f4 [SR] This component was referenced by [l:166{83}]"Package_1677_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-5057_neutral_GDR"
2020-07-02 04:17:02, Info                  CSI    000009f5 Hashes for file member \??\C:\WINDOWS\SysWOW64\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:RlRFDIHdfJVK8LamNFpnW4meA/ZdJqGrrR7kpTVt0Tg=}
2020-07-02 04:17:02, Info                  CSI    000009f6 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-grouppolicy-gptext_31bf3856ad364e35_6.3.9600.17415_none_cc3c2bedaa66d1dc\gptext.dll do not match actual file [l:20{10}]"gptext.dll" :
  Found: {l:32 b:4R/wpzngnfdc0a94M7qP6Hg+i5N+LV89wlqPbSNLqTs=} Expected: {l:32 b:RlRFDIHdfJVK8LamNFpnW4meA/ZdJqGrrR7kpTVt0Tg=}
2020-07-02 04:17:02, Info                  CSI    000009f7 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\SysWOW64"\[l:20{10}]"gptext.dll"; source file in store is also corrupted
2020-07-02 04:17:02, Info                  CSI    000009f8 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.3.9600.17415_none_74a1f1a06c1e56a5\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:v4w4qHBpGxKTdferxyvgN+ty98Zuzjj7ysO1lGz8ZNo=}
2020-07-02 04:17:02, Info                  CSI    000009f9 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    000009fa [SR] This component was referenced by [l:166{83}]"Package_1824_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-5479_neutral_GDR"
2020-07-02 04:17:02, Info                  CSI    000009fb Hashes for file member \??\C:\WINDOWS\SysWOW64\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:v4w4qHBpGxKTdferxyvgN+ty98Zuzjj7ysO1lGz8ZNo=}
2020-07-02 04:17:02, Info                  CSI    000009fc Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fdeploy_31bf3856ad364e35_6.3.9600.17415_none_74a1f1a06c1e56a5\fdeploy.dll do not match actual file [l:22{11}]"fdeploy.dll" :
  Found: {l:32 b:X2Mxr15BWaSKXy2mybUslwVk9Y/FqInLy5D57coBHZA=} Expected: {l:32 b:v4w4qHBpGxKTdferxyvgN+ty98Zuzjj7ysO1lGz8ZNo=}
2020-07-02 04:17:02, Info                  CSI    000009fd [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\SysWOW64"\[l:22{11}]"fdeploy.dll"; source file in store is also corrupted
2020-07-02 04:17:02, Info                  CSI    000009fe Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:DwmSWwOvzAgKfn/cVm+1yuDZiqBSNAu8H+Wuw7Qss/k=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2020-07-02 04:17:02, Info                  CSI    000009ff [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    00000a00 [SR] This component was referenced by [l:166{83}]"Package_2709_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-6825_neutral_GDR"
2020-07-02 04:17:02, Info                  CSI    00000a01 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.3.9600.17415_none_3cf85ad9770b339f\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:5X9H24+Dpj/r3Vhsso4jXfAe8IyYylwXLmweK3Etl68=}
2020-07-02 04:17:02, Info                  CSI    00000a02 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2020-07-02 04:17:02, Info                  CSI    00000a03 [SR] This component was referenced by [l:166{83}]"Package_1824_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-5480_neutral_GDR"
2020-07-02 04:17:02, Info                  CSI    00000a04 Hashes for file member \??\C:\WINDOWS\SysWOW64\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:5X9H24+Dpj/r3Vhsso4jXfAe8IyYylwXLmweK3Etl68=}
2020-07-02 04:17:02, Info                  CSI    00000a05 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-fde_31bf3856ad364e35_6.3.9600.17415_none_3cf85ad9770b339f\fde.dll do not match actual file [l:14{7}]"fde.dll" :
  Found: {l:32 b:ofJrYBMvfbcRFAtPFwvTqckgU78Xi+9tWAnhLEg79/w=} Expected: {l:32 b:5X9H24+Dpj/r3Vhsso4jXfAe8IyYylwXLmweK3Etl68=}
2020-07-02 04:17:02, Info                  CSI    00000a06 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\WINDOWS\SysWOW64"\[l:14{7}]"fde.dll"; source file in store is also corrupted
2020-07-02 04:17:02, Info                  CSI    00000a07 [SR] Repair complete
2020-07-02 04:17:02, Info                  CSI    00000a08 [SR] Committing transaction
2020-07-02 04:17:02, Info                  CSI    00000a09 Creating NT transaction (seq 2), objectname [6]"(null)"
2020-07-02 04:17:02, Info                  CSI    00000a0a Created NT transaction (seq 2) result 0x00000000, handle @0x101c
2020-07-02 04:17:02, Info                  CSI    [email protected]/7/2:07:17:02.870 Beginning NT transaction commit...
2020-07-02 04:17:03, Info                  CSI    [email protected]/7/2:07:17:03.045 CSI perf trace:
CSIPERF:TXCOMMIT;212857
2020-07-02 04:17:03, Info                  CSI    00000a0d [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
2020-07-02 04:18:02, Info                  CBS    Idle scavenging initiated
2020-07-02 04:18:02, Info                  CBS    Maint: Nothing to do, so skipping
2020-07-02 04:18:02, Info                  CBS    Signalling IdleScavenge Complete.
2020-07-02 04:20:02, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2020-07-02 04:20:02, Info                  CBS    TiWorker signaled for shutdown, going to exit.
2020-07-02 04:20:02, Info                  CBS    Ending the TrustedInstaller main loop.
2020-07-02 04:20:02, Info                  CBS    Starting TrustedInstaller finalization.
2020-07-02 04:20:02, Info                  CBS    Ending TrustedInstaller finalization.
2020-07-02 04:20:02, Info                  CBS    Ending the TiWorker main loop.
2020-07-02 04:20:02, Info                  CBS    Starting TiWorker finalization.
2020-07-02 04:20:03, Info                  CBS    Ending TiWorker finalization.

No seguí al paso dos porque no se si considerar esto como un error

Hola @chrimoya, perdona el retraso en contestar. :roll_eyes:

Realiza los demás pasos que podamos ver que resultados se generan.

Saludos.

Hola :wave:

Ya terminé y en el tercer paso dism/online /cleanup-image /restorehealth me salió un error. Dejo fotos y luego logs de donde sale el error

2020-07-07 22:08:42, Info                  DISM   DISM Package Manager: PID=1556 TID=1200  Error in operation: (null) (CBS HRESULT=0x800f0906) - CCbsConUIHandler::Error
2020-07-07 22:08:42, Error                 DISM   DISM Package Manager: PID=1556 TID=6932 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f0906)
2020-07-07 22:08:42, Error                 DISM   DISM Package Manager: PID=1556 TID=6932 The source files could not be found and download failed. Their location can be specified using the /source option to restore the feature. - GetCbsErrorMsg
2020-07-07 22:08:42, Error                 DISM   DISM Package Manager: PID=1556 TID=6932 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f0906)
2020-07-07 22:08:42, Error                 DISM   DISM Package Manager: PID=1556 TID=6932 The source files could not be found and download failed. Their location can be specified using the /source option to restore the feature. - GetCbsErrorMsg
2020-07-07 22:08:42, Error                 DISM   DISM Package Manager: PID=1556 TID=6932 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f0906)
2020-07-07 22:08:42, Error                 DISM   DISM Package Manager: PID=1556 TID=6932 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f0906)
2020-07-07 22:08:42, Info                  DISM   DISM Package Manager: PID=1556 TID=6932 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Package Manager: PID=1556 TID=6932 Finalizing CBS core. - CDISMPackageManager::Finalize
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(GenericManager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:42, Info                  DISM   DISM Provider Store: PID=1556 TID=6932 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:43, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
2020-07-07 22:08:43, Info                  DISM   DISM.EXE: 
2020-07-07 22:08:43, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
2020-07-07 22:08:43, Info                  DISM   DISM.EXE: 
2020-07-07 22:08:43, Info                  DISM   DISM Provider Store: PID=80 TID=4764 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2020-07-07 22:08:43, Info                  DISM   DISM Provider Store: PID=80 TID=4764 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2020-07-07 22:08:43, Info                  DISM   DISM Provider Store: PID=80 TID=4764 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

Saludos

Hola.

Vamos a verificar en que estado tienes TU disco duro. :thinking:

Para hacerlo sigue el 3er. MÉTODO: descrito en esta Faq de ayuda :arrow_right: ¿Cómo usar CHKDSK para realizar una comprobación del disco?.

Una vez terminado el proceso, que puede/debe durar bastante rato, debes poner el informe que se habrá guardado por parte de Windows y que tienes que encontrar siguiendo estos pasos :arrow_right: ¿Cuándo y cómo usar el visor de eventos (eventvwr.msc)?

Fíjate bien en como es el informe que viene en ese tema del visor de eventos, para que busques algo similar y NO pongas cualquier otra cosa.

Nos pones el informe y comentas como sigue el problema del equipo.

Saludos.

Hola, perdón la demora

Intenté realizar el método 3, pero cuando reinicié la pc se quedó en un 11%. Lo dejé como por dos horas pero seguía en 11%; así que decidí reiniciarlo. Seguía pasando lo mismo: llegaba a 11% y se detenía, hasta que de pronto se reinició solo y me apareció la pantalla de que windows no pudo iniciar y quedó todo en un bucle: llegaba a 11%, se reiniciaba y salía la pantalla. :pensive:

Decidí ir a opciones avanzadas, reparación de inicio. Comenzó a comprobar si hay errores en el disco y un intentando realizar reparaciones. Luego de eso, windows logró iniciar.

Como era de esperarse, en lo de eventvwr.msc no sale nada de un 1001 ya que nunca se completó

Hola.

Normalmente el proceso se queda en un %porciento y parece que NO hace NADA pero realmente sigue trabajando, hay que ser pacientes y dejarlo terminar, en tu caso tienes un disco de 700Gb de capacidad y con mucha información en él.

Si se corta o para el proceso se puede dañar más el disco duro e incluso NO poder llegar a arrancar windows, por eso siempre es mejor preguntar antes de tomar decisiones de forma precipitada.

Lógicamente al NO haber terminado el proceso de forma correcta y ademas haber realizado la reparacion de inicio NO podemos encontrar el informe correspondiente. :face_with_monocle:

Dispones del CD/DVD de instalación del equipo…??

Hola

No, no tengo el cd de instalación

Y dispones de un USB de al menos 8Gb de capacidad y que lo puedas borrar completamente para usarlo como medio de instalación de Windows 10…??