No puedo eliminar un virus de mi pc

Hola @Rafael0789

Desinstala con Revo Uninstaller en su Modo Avanzado:

  • Avast Cleanup Premium/TuneUp

Manual de Revo Uninstaller.

Luego realizas lo siguiente:

1.- Muy Importante >>> Realizar una copia de Seguridad de su Registro.

  • Descarga DelFix en el escritorio de Windows.
  • Clic Derecho, “Ejecutar como Administrador”.
  • En la ventana principal, marca solamente la casilla “Create Registry Backup”.
  • Clic en Run.

Al terminar se abrirá un reporte llamado DelFix.txt, guárdelo por si fuera necesario y cierre la herramienta…

2.- Desactiva Temporalmente tu antivirus.

3.- Abre un nuevo archivo Notepad/Bloc de Notas y copia y pega este contenido:


Start
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-21-4058952113-1512256569-4060134003-1000\...\Run: [GUDelayStartup] => C:\Program Files (x86)\Glary Utilities 5\StartupManager.exe [44024 2019-10-13] (Glarysoft LTD -> Glarysoft Ltd)
HKU\S-1-5-21-4058952113-1512256569-4060134003-1003\...\RunOnce: [Delete Cached Update Binary] => C:\WINDOWS\system32\cmd.exe /q /c del /q "C:\Users\familia y otros\AppData\Local\Microsoft\OneDrive\Update\OneDriveSetup.exe"
HKU\S-1-5-21-4058952113-1512256569-4060134003-1003\...\RunOnce: [Delete Cached Standalone Update Binary] => C:\WINDOWS\system32\cmd.exe /q /c del /q "C:\Users\familia y otros\AppData\Local\Microsoft\OneDrive\StandaloneUpdater\OneDriveSetup.exe"
HKU\S-1-5-21-4058952113-1512256569-4060134003-1003\...\RunOnce: [Uninstall 19.002.0107.0005\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\familia y otros\AppData\Local\Microsoft\OneDrive\19.002.0107.0005\amd64"
HKU\S-1-5-21-4058952113-1512256569-4060134003-1003\...\RunOnce: [Uninstall 19.002.0107.0005] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\familia y otros\AppData\Local\Microsoft\OneDrive\19.002.0107.0005"
FF HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION
Task: {400438BA-7FA5-4A66-AC89-693D28CEBAAF} - no filepath
Task: {9FF600BD-97FD-4550-A277-DC765B630ECB} - no filepath
Task: {EFA6B444-804B-4A51-A691-6EF11574D749} - System32\Tasks\AVG\Overseer => C:\Program Files\Common Files\AVG\Overseer\overseer.exe
Task: {3A139969-FF97-4A52-8AAF-D5969AEC617A} - System32\Tasks\Avast Cleanup Update => C:\Program Files (x86)\AVAST Software\Avast Cleanup\TUNEUpdate.exe [1659000 2019-10-21] (AVAST Software s.r.o. -> AVAST Software)
FF DefaultProfile: d49t9rpi.default
FF ProfilePath: C:\Users\Eliecer\AppData\Roaming\Mozilla\Firefox\Profiles\d49t9rpi.default [2019-09-12]
FF ProfilePath: C:\Users\Eliecer\AppData\Roaming\Mozilla\Firefox\Profiles\4qlk7xeo.default-release-1568348604536 [2019-10-18]
FF Extension: (AdBlock) - C:\Users\Eliecer\AppData\Roaming\Mozilla\Firefox\Profiles\4qlk7xeo.default-release-1568348604536\Extensions\[email protected] [2019-09-13]
FF Extension: (Avast Online Security) - C:\Users\Eliecer\AppData\Roaming\Mozilla\Firefox\Profiles\4qlk7xeo.default-release-1568348604536\Extensions\[email protected] [2019-09-23]
FF Plugin: @videolan.org/vlc,version=3.0.6 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2019-08-14] (VideoLAN -> VideoLAN)
FF Plugin: @videolan.org/vlc,version=3.0.8 -> C:\Program Files\VideoLAN\VLC\npvlc.dll [2019-08-14] (VideoLAN -> VideoLAN)
FF Plugin-x32: @microsoft.com/Lync,version=15.0 -> C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll [2019-05-03] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files (x86)\Microsoft Office\root\Office16\NPSPWRAP.DLL [2019-05-02] (Microsoft Corporation -> Microsoft Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2019-10-11] (Adobe Inc. -> Adobe Systems Inc.)
CHR HKLM-x32\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [mbckjcfnjmoiinpgddefodcighgikkgn] - hxxps://clients2.google.com/service/update2/crx
(AVAST Software s.r.o. -> AVAST Software) C:\Program Files (x86)\AVAST Software\Avast Cleanup\TuneupSvc.exe
(AVAST Software s.r.o. -> AVAST Software) C:\Program Files (x86)\AVAST Software\Avast Cleanup\TuneupUI.exe
C:\Program Files (x86)\AVAST Software
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Avast Cleanup Premium.lnk [2019-10-21]
ShortcutTarget: Avast Cleanup Premium.lnk -> C:\Program Files (x86)\AVAST Software\Avast Cleanup\TuneupUI.exe (AVAST Software s.r.o. -> AVAST Software)
Task: {3A139969-FF97-4A52-8AAF-D5969AEC617A} - System32\Tasks\Avast Cleanup Update => C:\Program Files (x86)\AVAST Software\Avast Cleanup\TUNEUpdate.exe [1659000 2019-10-21] (AVAST Software s.r.o. -> AVAST Software)
Task: {405258F4-7C7A-4064-B246-3779EB04E90F} - System32\Tasks\EOSv3 Scheduler onLogOn => C:\Users\Eliecer\Downloads\esetonlinescanner_esl.exe [8166712 2019-10-02] (ESET, spol. s r.o. -> ESET spol. s r.o.)
Task: {53F4EA24-1FBE-4B95-8ADE-72435923DB46} - System32\Tasks\EOSv3 Scheduler onTime => C:\Users\Eliecer\Downloads\esetonlinescanner_esl.exe [8166712 2019-10-02] (ESET, spol. s r.o. -> ESET spol. s r.o.)
R2 CleanupPSvc; C:\Program Files (x86)\AVAST Software\Avast Cleanup\TuneupSvc.exe [10287216 2019-07-24] (AVAST Software s.r.o. -> AVAST Software)
2019-10-21 19:10 - 2019-10-21 19:10 - 000004012 _____ C:\WINDOWS\system32\Tasks\Avast Cleanup Update
2019-10-21 19:09 - 2019-10-21 19:09 - 000001292 _____ C:\Users\Public\Desktop\Avast Cleanup Premium.lnk
2019-10-21 19:09 - 2019-10-21 19:09 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVAST Software
2019-10-15 21:46 - 2019-10-21 20:38 - 000000000 ____D C:\Users\Eliecer\AppData\Roaming\Panda Security
2019-10-15 21:38 - 2019-10-21 20:39 - 000000000 ____D C:\ProgramData\Panda Security
2019-10-05 22:15 - 2019-10-07 18:14 - 000000000 ____D C:\Users\Eliecer\AppData\Local\Avg
2019-10-05 22:12 - 2019-10-05 22:12 - 000000000 ____D C:\WINDOWS\system32\Tasks\AVG
2019-10-05 22:07 - 2019-10-07 18:14 - 000000000 ____D C:\ProgramData\AVG
2019-10-03 02:08 - 2019-10-03 02:08 - 000003810 _____ C:\WINDOWS\system32\Tasks\EOSv3 Scheduler onLogOn
2019-10-03 02:08 - 2019-10-03 02:08 - 000003368 _____ C:\WINDOWS\system32\Tasks\EOSv3 Scheduler onTime
2019-10-02 22:10 - 2019-10-07 21:25 - 000000672 _____ C:\Users\Eliecer\Desktop\ESET Online Scanner.lnk
2019-10-02 22:10 - 2019-10-02 22:10 - 000000771 _____ C:\Users\Eliecer\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ESET Online Scanner.lnk
2019-10-02 22:08 - 2019-10-02 22:09 - 008166712 _____ (ESET spol. s r.o.) C:\Users\Eliecer\Downloads\esetonlinescanner_esl.exe
2019-10-18 15:59 - 2019-05-20 22:10 - 000000000 ____D C:\Users\Eliecer\AppData\Local\ESET
2019-10-15 15:57 - 2019-05-02 20:43 - 000000000 ____D C:\ProgramData\AVAST Software
2019-10-15 15:51 - 2019-05-02 20:54 - 000000000 ____D C:\Users\Eliecer\AppData\Roaming\AVAST Software
2019-10-04 20:31 - 2017-08-07 13:21 - 000000000 ____D C:\Users\Eliecer\AppData\LocalLow\Mozilla
2019-09-29 22:09 - 2019-05-02 20:54 - 000000000 ____D C:\Users\Eliecer\AppData\Local\AVAST Software
AS: Avast Antivirus (Enabled - Up to date) {35C973AA-9ABB-D3CA-B100-B0DC0E5F2402}
ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers1: [ANotepad++64] -> {B298D29A-A6ED-11DE-BA8C-A68E55D89593} =>  -> No File
ContextMenuHandlers1: [BriefcaseMenu] -> {85BBD920-42A0-1069-A2E4-08002B30309D} =>  -> No File
ContextMenuHandlers3: [{4A7C4306-57E0-4C0C-83A9-78C1528F618C}] -> {4A7C4306-57E0-4C0C-83A9-78C1528F618C} =>  -> No File
ContextMenuHandlers6: [BriefcaseMenu] -> {85BBD920-42A0-1069-A2E4-08002B30309D} =>  -> No File
HKLM\...\StartupApproved\Run: => "AvastUI.exe"
FirewallRules: [{EEB8CA22-6D17-4D8B-A010-CF8DE4C270AB}] => (Allow) C:\Program Files\DriversCloud.com\DriversCloud.exe No File
FirewallRules: [{14757C7A-4343-448A-A1C7-C5AFED833859}] => (Allow) C:\Program Files\DriversCloud.com\DriversCloud.exe No File

CMD: ipconfig /flushdns
CMD: ipconfig /renew
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
RemoveProxy:
EmptyTemp:
Hosts:
END
  • Lo guardas bajo el nombre de fixlist.txt en el escritorio <<< Esto es muy importante.

Nota: Es necesario que el ejecutable Frst.exe y fixlist.txt se encuentren en la misma ubicación (escritorio) o si no la herramienta no trabajara.

  • Ejecutas Frst.exe.
  • Presionas el botón Fix y aguardas a que termine.
  • La Herramienta guardara el reporte en tu escritorio (Fixlog.txt).
  • Lo pegas en tu próxima respuesta.

Nos comentas .

Salu2.