No puedo apagar el portatil ni pasar el Eset online scanner

Hola @alrrudi

Una consulta, como instalaste Windows en ese disco SSD, lo hiciste desde 0 formateando y instalando nuevo el Sistema Operativo, o clonaste tu anterior disco


Realiza lo siguiente:

1.- Muy Importante >>> Realizar una copia de Seguridad de su Registro.

  • Descarga y ejecuta DelFix en el escritorio de Windows.
  • Clic Derecho, “Ejecutar como Administrador”.
  • En la ventana principal, marca solamente la casilla “Create Registry Backup”.
  • Clic en Run.

Al terminar se abrirá un reporte llamado DelFix.txt, guárdelo por si fuera necesario y cierre la herramienta…

2.- Desactiva Temporalmente tu antivirus.

3.- Abre un nuevo archivo Notepad/Bloc de Notas y copia y pega este contenido:

Start
CloseProcesses:
CreateRestorePoint:
(Malwarebytes Inc -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
(Malwarebytes Inc -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe [6960640 2020-01-27] (Malwarebytes Inc -> Malwarebytes)
R1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [153312 2020-01-27] (Malwarebytes Corporation -> Malwarebytes)
R2 MBAMChameleon; C:\WINDOWS\System32\Drivers\MbamChameleon.sys [218288 2020-02-08] (Malwarebytes Inc -> Malwarebytes)
S0 MbamElam; C:\WINDOWS\System32\DRIVERS\MbamElam.sys [20936 2020-01-27] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes)
R3 MBAMFarflt; C:\WINDOWS\System32\DRIVERS\farflt.sys [226448 2020-02-08] (Malwarebytes Inc -> Malwarebytes)
R3 MBAMProtection; C:\WINDOWS\system32\DRIVERS\mbam.sys [73584 2020-02-08] (Malwarebytes Corporation -> Malwarebytes)
R3 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [248968 2020-02-08] (Malwarebytes Inc -> Malwarebytes)
R3 MBAMWebProtection; C:\WINDOWS\system32\DRIVERS\mwac.sys [105112 2020-02-08] (Malwarebytes Inc -> Malwarebytes)
2020-02-08 19:26 - 2020-02-08 19:26 - 000226448 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\farflt.sys
2020-02-08 19:26 - 2020-02-08 19:26 - 000105112 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mwac.sys
2020-02-08 19:26 - 2020-02-08 19:26 - 000073584 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys
2020-02-08 19:17 - 2020-02-08 19:26 - 000248968 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys
2020-02-08 19:17 - 2020-02-08 19:26 - 000218288 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys
2020-01-27 17:17 - 2019-10-27 12:27 - 000002021 _____ C:\Users\Public\Desktop\Malwarebytes.lnk
2020-01-27 17:16 - 2019-10-27 12:27 - 000153312 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys
2020-01-27 17:16 - 2019-10-27 12:27 - 000020936 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamElam.sys
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppXSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BFE => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\BITS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\camsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ClipSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\dps => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\lfsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MpsSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\msiserver => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\semgrsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SharedAccess => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\shellhwdetection => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TokenBroker => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TweakingRemoveSafeBoot => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vss => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wms => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WmsSelfHealing => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WSService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\AppXSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\BITS => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\camsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ClipSvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\dps => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\hvsifltr => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\lfsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\msiserver => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SamSs => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\semgrsvc => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\shellhwdetection => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\srv => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\srv2 => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\srvnet => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\TokenBroker => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\TweakingRemoveSafeBoot => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\vss => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Wms => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WmsSelfHealing => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WSService => ""="Service"
CMD: ipconfig /flushdns
CMD: ipconfig /renew
CMD: bitsadmin /reset /allusers
CMD: netsh winsock reset
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state ON
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
RemoveProxy:
EmptyTemp:
Hosts:
END
  • Lo guardas bajo el nombre de fixlist.txt en el escritorio <<< Esto es muy importante.

Nota: Es necesario que el ejecutable Frst.exe y fixlist.txt se encuentren en la misma ubicación (escritorio) o si no la herramienta no trabajara.

  • Ejecutas Frst.exe.
  • Presionas el botón Corregir y aguardas a que termine.
  • La Herramienta guardara el reporte en tu escritorio (Fixlog.txt).
  • Lo pegas en tu próxima respuesta.