Sistema muy lento luego de patallazo azul


#1

Buenas tardes a toda la comunidad. Tengo un ordenador con tarjeta madre Asus Maximus VI Hero 16 GB de memoria RAM, CPU i5-4670 3,4GHz 6MB y sistema operativo Windows 10. Hace una semana tuve un pantallazo azul y luego de ello el sistema se ha muy lento, se tarda hasta 5 minutos en arrancar y apagarse. Archivos .rar de 700MB que antes de descomprimian en menos de 1 minuto ahora tardan hasta 10 minutos. Ya utilice Glary Utility 5 para mantenimiento en 1 click y ESET internet Security pero sigue el probema. ¿Alguien podría ayudame por favor?


#2

Para conocer los detalles de archivos implicados en el fallo del sistema usa BlueScreenView.

Lentitud extrema después de un pantallazo “pueden” significar 2 cosas, un problema con el disco o un problema con la RAM.

Lo mas rápido de comprobar es el disco ejecutando un diagnostico con CrystaldiskInfo standard.

En el caso de la RAM deberás testear cada módulo por separado con Memtest free.


#3

Buenas tardes. El informe de BlueScreenView es el siguiente:

==================================================

Dump File : 012919-78203-01.dmp

Crash Time : 29/1/2019 10:10:25 p. m.

Bug Check String : CRITICAL_PROCESS_DIED

Bug Check Code : 0x000000ef

Parameter 1 : ffffda82`54a9f200

Parameter 2 : 00000000`00000000

Parameter 3 : 00000000`00000000

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+1b1b40

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 10.0.17763.253 (WinBuild.160101.0800)

Processor : x64

Crash Address : ntoskrnl.exe+1b1b40

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\012919-78203-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 17763

Dump File Size : 488.660

Dump File Time : 29/1/2019 10:30:46 p. m.

==================================================

Pase el Memtestfree 3 veces y no reporto error

El Crystaldiskinfo dio este resultado:

CrystalDiskInfo 8.0.0 © 2008-2018 hiyohiyo


OS : Windows 10 Professional [10.0 Build 17763] (x64)

Date : 2019/01/30 13:01:42

– Controller Map ----------------------------------------------------------

  • Controladora SATA AHCI estándar [ATA]
    • SAMSUNG HD502HJ
    • PIONEER BD-RW BDR-209D
  • Controladora SATA AHCI estándar [ATA]
  • Controladora de espacios de almacenamiento de Microsoft [SCSI]

– Disk List --------------------------------------------------------------- (1) SAMSUNG HD502HJ : 500,1 GB [0/1/0, pd1]


(1) SAMSUNG HD502HJ

       Model : SAMSUNG HD502HJ
    Firmware : 1AJ10001

Serial Number : S20BJ90Z719644

   Disk Size : 500,1 GB (8,4/137,4/500,1/500,1)

 Buffer Size : 16384 KB

 Queue Depth : 32

# of Sectors : 976773168

Rotation Rate : 7200 RPM

   Interface : Serial ATA

Major Version : ATA8-ACS

Minor Version : ATA8-ACS version 6

Transfer Mode : ---- | SATA/300

Power On Hours : 69 horas

Power On Count : 24 veces

 Temperature : 33 C (91 F)

Health Status : Riesgo

    Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ

   APM Level : 0000h [OFF]

   AAM Level : FE00h [OFF]

Drive Letter : C:

– S.M.A.R.T. --------------------------------------------------------------

ID Cur Wor Thr RawValues(6) Attribute Name

01 _99 _57 _51 000000000BF8 Tasa de errores de lectura

02 252 252 __0 000000000000 Rendimiento

03 _80 _32 _25 000000001827 Tiempo de arranque

04 100 100 __0 00000000001D Nº de ciclos de arranque/parada

05 252 252 _10 000000000000 Nº de sectores reasignados

07 252 252 _51 000000000000 Tasa de errores de búsqueda

08 252 252 _15 000000000000 Rendimiento del tiempo de búsqueda

09 100 100 __0 000000000045 Horas encendido

0A 252 252 _51 000000000000 Nº de reintentos de giro

0B 252 252 __0 000000000000 Reintentos de calibración

0C 100 100 __0 000000000018 Nº de ciclos de encendido del dispositivo

BF 252 252 __0 000000000000 Tasa de errores G-Sense

C0 252 252 __0 000000000000 Nº apagados del dispositivo

C2 _64 _64 __0 002300170021 Temperatura

C3 100 100 __0 000000000000 Recuperación de errores hardware ECC

C4 252 252 __0 000000000000 Nº de eventos de recolocación

C5 _99 _99 __0 000000000042 Nº de sectores pendientes

C6 252 252 __0 000000000000 Nº de sectores no corregibles

C7 200 200 __0 000000000000 Número de errores CRC UltraDMA

C8 __1 __1 __0 0000000A612E Tasa de errores de escritura

DF 252 252 __0 000000000000 Número de cargas/descargas

E1 100 100 __0 000000000020 Nº de ciclos carga/descarga

– IDENTIFY_DEVICE ---------------------------------------------------------

    0    1    2    3    4    5    6    7    8    9

000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000

010: 5332 3042 4A39 305A 3731 3936 3434 2020 2020 2020

020: 0000 8000 0050 3141 4A31 3030 3031 5341 4D53 554E

030: 4720 4844 3530 3248 4A20 2020 2020 2020 2020 2020

040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00

050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110

060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000

070: 0000 0000 0000 0000 0000 001F 1706 0000 004C 0040

080: 01FF 0028 746B 7F69 4123 7469 BC41 4123 207F 0027

090: 0027 0000 FFFE 0000 FE00 0000 0000 0000 0000 0000

100: 6030 3A38 0000 0000 0000 0000 4000 0000 5002 4E92

110: 02D9 A5AE 0000 0000 0000 0000 0000 0000 0000 401C

120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000

130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000

220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 A1A5

– SMART_READ_DATA ---------------------------------------------------------

 +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 2F 00 63 39 F8 0B 00 00 00 00 00 02 26

010: 00 FC FC 00 00 00 00 00 00 00 03 23 00 50 20 27

020: 18 00 00 00 00 00 04 32 00 64 64 1D 00 00 00 00

030: 00 00 05 33 00 FC FC 00 00 00 00 00 00 00 07 2E

040: 00 FC FC 00 00 00 00 00 00 00 08 24 00 FC FC 00

050: 00 00 00 00 00 00 09 32 00 64 64 45 00 00 00 00

060: 00 00 0A 32 00 FC FC 00 00 00 00 00 00 00 0B 32

070: 00 FC FC 00 00 00 00 00 00 00 0C 32 00 64 64 18

080: 00 00 00 00 00 00 BF 22 00 FC FC 00 00 00 00 00

090: 00 00 C0 22 00 FC FC 00 00 00 00 00 00 00 C2 02

0A0: 00 40 40 21 00 17 00 23 00 00 C3 3A 00 64 64 00

0B0: 00 00 00 00 00 00 C4 32 00 FC FC 00 00 00 00 00

0C0: 00 00 C5 32 00 63 63 42 00 00 00 00 00 00 C6 30

0D0: 00 FC FC 00 00 00 00 00 00 00 C7 36 00 C8 C8 00

0E0: 00 00 00 00 00 00 C8 2A 00 01 01 2E 61 0A 00 00

0F0: 00 00 DF 32 00 FC FC 00 00 00 00 00 00 00 E1 32

100: 00 64 64 20 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 C0 12 00 5B

170: 03 00 01 00 02 50 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2E

– SMART_READ_THRESHOLD ----------------------------------------------------

 +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 02 00

010: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 00

020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00

030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 33

040: 00 00 00 00 00 00 00 00 00 00 08 0F 00 00 00 00

050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00

060: 00 00 0A 33 00 00 00 00 00 00 00 00 00 00 0B 00

070: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00

080: 00 00 00 00 00 00 BF 00 00 00 00 00 00 00 00 00

090: 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 C2 00

0A0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00

0B0: 00 00 00 00 00 00 C4 00 00 00 00 00 00 00 00 00

0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00

0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00

0E0: 00 00 00 00 00 00 C8 00 00 00 00 00 00 00 00 00

0F0: 00 00 DF 00 00 00 00 00 00 00 00 00 00 00 E1 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3B


#4

Parece que has tenido mala suerte con el disco, 42 sectores pendientes es un gran problema, vas a tener que respaldar información a la de ya y proceder a cambiarlo.

Teniendo solo 69 horas intuyo que todavía dispondrás de garantía.