# Malwarebytes Anti-Malware: Unable to connect the service
**URL:** https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920
**Category:** Software
**Created:** [1 Abril, 2019 14:17 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920 "2019-04-01T14:17:52Z")
**Posts on this page:** 9
**Page:** 4
### Author:  [@Mongohurelio](https://forospyware.com/u/Mongohurelio)
#### Post date: [11 Abril, 2019 18:20 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/61 "2019-04-11T18:20:56Z")
Mirá… No sé, si tuvo algo que ver con una actualización de Windows de esta mañana o qué, pero… por fin, se solucionó. Así, que, muchas gracias como siempre y perdonen las molestias. 👋
---
### Author:  [@JavierHF](https://forospyware.com/u/JavierHF)
#### Post date: [11 Abril, 2019 18:59 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/62 "2019-04-11T18:59:53Z")
Hola.
Antes de marcharte y terminar este tema debemos eliminar correctamente las herramientas utilizadas, y para hacerlo sigue estos pasos por favor :
Descarga ▶ [DelFix.exe](https://www.infospyware.com/utiles/delfix/) en tu escritorio.
Doble clic para ejecutarlo.(Si usas Windows Vista/7/8 o 10 presiona clic derecho y selecciona Ejecutar como Administrador.)
- Atención, ahora marca/selecciona todas las casillas Create registry backup, y las demás.
- Pulsar en Run.
Se abrirá el informe (DelFix.txt), ponlo en tu próxima respuesta
Saludos.
---
### Author:  [@Mongohurelio](https://forospyware.com/u/Mongohurelio)
#### Post date: [11 Abril, 2019 21:48 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/63 "2019-04-11T21:48:39Z")
Acá, va el registro…
```auto
# DelFix v1.013 - Logfile created 11/04/2019 at 18:46:56
# Updated 17/04/2016 by Xplode
# Username : Juan - JUAN-PC
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
~ Creating registry backup ... OK
########## - EOF - ##########
```
---
### Author:  [@JavierHF](https://forospyware.com/u/JavierHF)
#### Post date: [11 Abril, 2019 22:47 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/64 "2019-04-11T22:47:25Z")
Hola.
No veo que se hayan des-instalado las herramientas usadas…??
Las has eliminado tu manualmente…??
---
### Author:  [@Mongohurelio](https://forospyware.com/u/Mongohurelio)
#### Post date: [12 Abril, 2019 00:27 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/65 "2019-04-12T00:27:33Z")
Perdón, acá está…
```auto
# DelFix v1.013 - Logfile created 11/04/2019 at 21:22:40
# Updated 17/04/2016 by Xplode
# Username : Juan - JUAN-PC
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
~ Activating UAC ... OK
~ Removing disinfection tools ...
Deleted : C:\Qoobox
Deleted : C:\FRST
Deleted : C:\AdwCleaner
Deleted : C:\RegBackup
Deleted : C:\Users\Juan\Desktop\mbar
Deleted : C:\ComboFix.txt
Deleted : C:\Users\Juan\Desktop\adwcleaner_7.2.7.0.exe
Deleted : C:\Users\Juan\Desktop\ComboFix.exe
Deleted : C:\Users\Juan\Desktop\esetsmartinstaller_esn.exe
Deleted : C:\Users\Juan\Desktop\FRST64.exe
Deleted : C:\Windows\grep.exe
Deleted : C:\Windows\PEV.exe
Deleted : C:\Windows\NIRCMD.exe
Deleted : C:\Windows\MBR.exe
Deleted : C:\Windows\SED.exe
Deleted : C:\Windows\SWREG.exe
Deleted : C:\Windows\SWSC.exe
Deleted : C:\Windows\SWXCACLS.exe
Deleted : C:\Windows\Zip.exe
Deleted : HKLM\SOFTWARE\Swearware
Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\combofix.exe
~ Creating registry backup ... OK
~ Cleaning system restore ...
Deleted : RP #1541 [Windows Update | 04/06/2019 03:28:19]
Deleted : RP #1543 [Revo Uninstaller's restore point - Malwarebytes versión 3.7.1.2839 | 04/09/2019 01:37:18]
Deleted : RP #1544 [Windows Update | 04/11/2019 03:58:00]
Deleted : RP #1545 [Windows Update | 04/11/2019 13:54:32]
New restore point created !
~ Resetting system settings ... OK
########## - EOF - ##########
```
---
### Author:  [@JavierHF](https://forospyware.com/u/JavierHF)
#### Post date: [12 Abril, 2019 16:28 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/66 "2019-04-12T16:28:41Z")
Hola. 👍
Perfecto… y TODO sigue en orden en relación al problema de Malwarebytes. 🤔
---
### Author:  [@Mongohurelio](https://forospyware.com/u/Mongohurelio)
#### Post date: [13 Abril, 2019 13:32 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/67 "2019-04-13T13:32:05Z")
Sí, por ahora, va todo perfecto… 👌
---
### Author:  [@JavierHF](https://forospyware.com/u/JavierHF)
#### Post date: [15 Abril, 2019 11:28 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/68 "2019-04-15T11:28:29Z")
Perfecto @Mongohurelio. 👏
* * *
Para cualquier otro problema, no dudes en volver a postear., ya sabes dónde estamos. 👍
Tema Solucionado.
> [@](#):
>
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Saludos, Javier.
---
### Author:  [@JavierHF](https://forospyware.com/u/JavierHF)
#### Post date: [15 Abril, 2019 11:28 UTC](https://forospyware.com/t/malwarebytes-anti-malware-unable-to-connect-the-service/6920/69 "2019-04-15T11:28:35Z")
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